Supervisor, Care Coordination

Upward Health

. Oversee the day-to-day activities of Upward Health's Care Specialists .

Posted 9/21/2026full-timeSan Francisco • California • United StatesMid-LevelSenior💰 $60,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in overseeing care coordination and managing multidisciplinary teams in a healthcare setting, with a strong focus on patient-centered care and community outreach. Proficient in data analysis and reporting using Microsoft Excel to support clinical and operational improvements.

Highest-signal resume keywords

Healthcare ExperienceSupervisory ExperienceData Analysis Using ExcelCommunity Health KnowledgePatient-Centered Care Orientation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisPatient Care SupportCommunity OutreachTraining New StaffCare Coordination

Soft Skills

Organizational SkillsTime ManagementCommunication SkillsProblem-Solving AbilityTeam Mentoring

Tools & Technologies

Microsoft Excel

Certifications & Qualifications

Valid Driver's LicenseAuto Liability Insurance

Industry Keywords

HealthcarePublic HealthPopulation HealthCommunity ResourcesCultural Competence

About the role

Key responsibilities & impact

Oversee the day-to-day activities of Upward Health's Care Specialists
Guide a team including medical assistants, certified nursing assistants, community health workers, and peer support specialists
Supervise and coordinate Care Specialists' work
Support training efforts and train new staff on protocols
Ensure care coordination across medical and behavioral providers
Provide assistance to patients
Conduct community outreach and represent Upward Health in the community
Manage caseloads
Ensure compliance with Upward Health's policies and procedures
Manage, analyze, and present data to support clinical and operational improvements
Maintain relationships with local community resources
Assist the Manager of Care Coordination with leadership duties

Requirements

What you’ll need

Minimum of 5 years in a healthcare-related field supporting patient care, public health, or population health
At least 2 years of supervisory experience
Strong organizational, time management, and communication skills
Proficiency in Microsoft Excel for data analysis and reporting
Experience or interest in working with underserved populations, particularly in community health
Valid driver's license and auto liability insurance
Ability to perform home visits and outreach
Knowledge of community resources and services
Ability to effectively supervise and support a multidisciplinary team
Understanding of diverse populations and cultural differences
Ability to work in a dynamic, fast-paced environment with evolving protocols and responsibilities
Excellent written and oral communication skills
Problem-solving ability in patient care and team coordination
Ability to manage and mentor a multidisciplinary team
Patient-centered care orientation
Ability to build and maintain relationships with local community resources
Ability to manage, analyze, and present data using Excel and other tools
Experience training new staff
Ability to ensure adherence to policies, procedures, and regulatory requirements

Benefits

Comp & perks

Equal opportunity employer committed to a diverse and inclusive workforce
Upward Health Benefits (linked benefits information)