Manager, Resource Delivery – Physical Collections

UQ College

. Lead and manage the Resource Delivery and Physical Collection Team comprising four specialist teams and 16 staff .

Posted 10/14/2026full-timeAustraliaMid-LevelSenior💰 A$120,317 - A$134,893 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing library services, with expertise in document delivery and library management systems. Capable of fostering collaboration and operational efficiency while managing physical collections and stakeholder relationships.

Highest-signal resume keywords

Leadership In Library ServicesDocument Delivery ExpertiseLibrary Management Systems ConfigurationStakeholder Engagement SkillsOperational Efficiency Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Document Delivery OperationsLibrary Management SystemsPhysical Collections ManagementPolicy DevelopmentSystem ConfigurationData AnalysisProject Management

Soft Skills

Team DevelopmentCommunication SkillsProblem-Solving SkillsOrganizational SkillsCollaborative Approach

Tools & Technologies

Library Services PlatformInformation Delivery Services

Certifications & Qualifications

Postgraduate Library Qualifications

Industry Keywords

Circulation ManagementMembership ServicesDocument Supply PoliciesStakeholder ManagementUniversity Strategic Planning

About the role

Key responsibilities & impact

Lead and manage the Resource Delivery and Physical Collection Team comprising four specialist teams and 16 staff
Ensure operational efficiency and foster a collaborative culture aligned with Library and University vision
Provide guidance, feedback and coaching to improve team capability and performance
Develop, implement, monitor and report on global circulation, membership and document supply policies and procedures
Manage physical collections, including the Warehouse, and information delivery services
Manage document delivery and library services platform configuration and development for fulfilment, patron management and document delivery
Resolve complex system configuration and integration problems
Liaise with system vendors and service providers and manage support and enhancement requests
Participate in University of Queensland strategic planning and policy development
Manage relationships with library clients, vendors, publishers, data owners and staff from other institutions
Work regularly at the Library Warehouse at Gatton Campus

Requirements

What you’ll need

Relevant postgraduate and/or professional library qualifications, or an equivalent combination of experience and education
Proven ability to lead, motivate and develop high-performing teams
Significant experience leading library services, including circulation, membership and document delivery operations
Strong expertise in document delivery and library management systems, configuration and development, particularly in fulfilment and patron management
Sound understanding of physical collections management and information delivery workflows
Exceptional communication and stakeholder engagement skills
Strong analytical and problem-solving skills, with experience using evidence-based insights to drive operational and service improvements
Excellent organisational skills, with the ability to manage multiple priorities, projects and stakeholders
Proactive, collaborative approach with initiative, drive and enthusiasm
Unrestricted work rights in Australia for the duration of the appointment
Successful pre-employment checks may include right-to-work verification, criminal history checks, gender-based violence matters, and other integrity and conduct checks
Resume and cover letter required

Benefits

Comp & perks

Competitive 17% super
Up to 26 weeks paid parental and primary care leave
17.5% leave loading
Flexible and hybrid working options
Health and wellbeing programs
Heavily discounted Study for Staff program
On-campus childcare
Affordable parking
Salary packaging
Equity, diversity and inclusion support
Accessibility support throughout the recruitment process