Merchandise Assistant – Jewelry, Hair & Hats

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

. Support daily operational functions within the designated buying area .

Posted 9/21/2026full-timePhiladelphia • Pennsylvania • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and interpersonal skills while managing merchandise flow and supporting the buying team. Exhibits attention to detail and proactive problem-solving abilities in a fast-paced environment.

Highest-signal resume keywords

Strong Communication SkillsDetail OrientedCreative ThinkingProactive Problem-SolvingAbility to Prioritize Projects

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sample Purchase Order ManagementProduct Information UpdatingVendor ReportingOrder ReconciliationWebsite Copy Review

Soft Skills

Interpersonal SkillsAbility to Handle Multiple TasksUnderstanding of Customer Wants and Needs

Tools & Technologies

STEPTXTTradestone

Industry Keywords

Merchandise FlowCreative Team LiaisonShipping and LogisticsQuality ControlSeasonal Trend Analysis

About the role

Key responsibilities & impact

Support daily operational functions within the designated buying area
Support the buying team in managing overall merchandise flow
Undertake actions to ensure styles are live on the website in a timely fashion
Open sample purchase orders, review with the buyer, take measurements, and route samples to the appropriate team
Request missing samples from vendors or the distribution center
Provide samples to the brand creative/styling team
Update STEP with product information for the brand creative/web producer team
Review styles that are Received Not Activated weekly
Ensure website copy and style details are correct and alert the team to needed corrections
Partner with buying operations to ensure timely merchandise delivery
Answer emails and inquiries related to shipping, logistics, and payment
Act as liaison between vendors and buyers
Alert buyers to costing or timing ramifications affecting orders
Provide vendor reporting as requested
Serve as point person for distribution center order questions, including overages/shortages, quality control, and priorities
Share upcoming products with creative and merchandising teams
Assist with reporting and preparation for business review and hindsight meetings
Participate in seasonal trend roundups and share relevant assortment additions
Add product information to TXT
Assist with issuing and revising purchase orders
Reconcile attributes weekly and ensure correct coding
Update care labels for OB product in Tradestone
Pull picture packs for meetings and as requested
Manage samples by receiving, reviewing, and returning them to vendors
Send purchase order requests for the own-brand assortment

Requirements

What you’ll need

Must exhibit strong communication and interpersonal skills
Detail oriented
Ability to work in a fast-paced work environment
Understanding of customer wants and needs
Ability to identify appropriate products and trends that appeal to the customer
Ability to prioritize projects and handle multiple tasks
Must demonstrate creative thinking
Proactive problem-solving ability

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Paid time off (PTO)
Generous employee discounts
Retirement savings
Anti-harassment training for managers and employees