Restaurant Manager

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

. Lead hourly teams to deliver a best-in-class brand experience .

Posted 9/15/2026full-timeWayland • Massachusetts • United StatesJuniorMid-Level💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in restaurant management, ensuring operational compliance and exceptional guest experiences. Proficient in managing payroll, scheduling, and inventory while fostering a high-energy, inclusive work environment.

Highest-signal resume keywords

Restaurant Management ExperiencePOS System ProficiencyStaff SchedulingGuest Experience EnhancementOperational Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll ManagementInventory MonitoringTimecard CorrectionStaff RecruitmentSanitation Standards

Soft Skills

LeadershipCommunicationProblem-SolvingTeam CollaborationCustomer Service

Tools & Technologies

OpenTablePOS System

Industry Keywords

Hospitality StandardsLabor Spending TargetsGuest FeedbackOperational ShiftsRestaurant Opening Experience

About the role

Key responsibilities & impact

Lead hourly teams to deliver a best-in-class brand experience
Oversee floor operations and ensure hospitality standards are met
Support payroll, staff scheduling, recruitment, purchasing, and administrative functions
Collaborate with the General Manager and AGM to meet COGS and labor spending targets
Champion the brand and ensure core values are reflected in every guest touchpoint
Maintain a visible floor presence during peak hours and model extraordinary service
Obtain guest feedback and monitor external customer communication channels
Resolve shift challenges and guest needs
Lead opening, closing, and operationally compliant floor shifts
Assign equitable floor sections and run pre-shift meetings
Enforce dress code and step into service roles when additional support is needed
Manage labor and spending controllables against yearly budget benchmarks
Complete daily tip calculations and timecard corrections through the POS payroll system
Audit and submit payroll at the end of each pay cycle
Monitor inventory and submit orders for beverage and dry goods
Uphold sanitation, safety, regulatory, and company standards
Resolve equipment malfunctions and supply shortages
Cultivate an inclusive, supportive, high-energy work environment
Assist with interviewing, hiring, and onboarding
Provide actionable feedback and encourage upward communication

Requirements

What you’ll need

2–3 years of restaurant management experience
1 year of related administrative experience preferred
Experience with restaurant technical applications, including POS and OpenTable
Experience contributing to opening a new restaurant location is a plus
Ability to work 45–55 hours per week
Available nights, weekends, and holidays, including promotional days, brand events, emergency, and PTO coverage
Ability to work nights, weekends, and holidays both planned and unplanned within reason, as needed
Ability to stand for long periods of time, up to 10 hours
Ability to reach, bend, and stoop

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Paid time off (PTO)
Generous employee discounts
Retirement savings
Anti-harassment training for managers and employees