Service Assistant

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

. Deliver pizzas, salads, and beverages with accurate, friendly introductions .

Posted 10/23/2026part-timeDevon • Pennsylvania • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and a positive, team-oriented mindset while efficiently managing dining room flow and ensuring customer satisfaction. Capable of multitasking in a fast-paced environment while adhering to sanitation and service standards.

Highest-signal resume keywords

Restaurant ExperienceStrong Communication SkillsAbility To MultitaskPositive Team-Oriented MindsetFlexible Availability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Quality ChecksTicket ReadingMenu KnowledgeFood RunningSanitation StandardsTo-Go Order ManagementSidework Completion

Soft Skills

Strong Work EthicWillingness To LearnCalm Under Pressure

Tools & Technologies

Delivery Tablets

Industry Keywords

Dining Room FlowGuest Needs AnticipationAllergy ProtocolsFast-Paced Environment

About the role

Key responsibilities & impact

Deliver pizzas, salads, and beverages with accurate, friendly introductions
Perform final quality checks for dishes, including modifications, allergies, and accuracy
Monitor dining room flow and support servers
Offer refills and anticipate guest needs
Clear, wipe, and reset tables promptly
Keep expo, service stations, and to-go areas clean, stocked, and organized
Polish plates, glassware, and pizza trays; fold boxes; restock supplies
Maintain safe, clear walkways and follow sanitation and service standards
Master table and seat numbers, ticket reading, and menu knowledge
Organize tickets and run food from the pass in a timely manner
Follow allergy protocols and communicate with BOH and FOH teams
Pack and label to-go orders accurately and manage delivery tablets
Assist servers and managers during rush periods
Complete opening and closing sidework

Requirements

What you’ll need

Restaurant experience preferred but not required
Strong work ethic and willingness to learn
Ability to multitask, stay calm, and move quickly
Strong communication skills
Positive, team-oriented mindset
Flexible availability, including evenings, weekends, and select holidays
Ability to stand, walk, lift up to 50 lbs, and work in a fast-paced environment

Benefits

Comp & perks

Opportunities for growth, cross-training, and advancement within the URBN family
Supportive and passionate team environment
Collaborative, hospitality-focused team culture
Competitive pay
Employee meal benefits
Employee perks and discounts across URBN brands
Medical, dental, and vision insurance for eligible full-time employees
Paid Time Off (PTO) for eligible full-time employees
401(k) retirement plans for eligible full-time employees