Service Assistant

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

. Deliver food and beverages accurately, understanding menu details .

Posted 10/6/2026part-timeWestport • Connecticut • United StatesMid-LevelSenior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and interpersonal skills while maintaining a polished appearance and a positive attitude in a fast-paced restaurant environment. Capable of multitasking, assisting guests, and managing dining room operations efficiently.

Highest-signal resume keywords

Food And Beverage DeliveryGuest AssistanceTable ResettingMenu KnowledgeCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Food Service ExperienceMenu MemorizationAllergen ProtocolsTakeout PackagingCleaning And Organizing

Soft Skills

Team-Oriented AttitudeMultitaskingCalm Under PressurePositive AttitudeInterpersonal Skills

Industry Keywords

Dining Room ManagementFront-Of-House OperationsHigh-Volume ServiceCustomer ServiceRestaurant Environment

About the role

Key responsibilities & impact

Deliver food and beverages accurately, understanding menu details
Assist with guest needs and relay questions or concerns to the appropriate team member
Clear and reset tables within 3 minutes of guest departure
Assist with packaging takeout orders
Maintain awareness of the dining room and proactively assist where needed
Keep kitchen expo areas, service stations, and dining room clean and organized
Polish and restock silverware, glassware, and plateware throughout the shift
Monitor and remove trash and recycling regularly
Ensure safe and clear walkways for guests and staff
Communicate guest concerns clearly to team leads
Assist front-of-house staff during high-volume periods
Help with opening and closing duties, including setting/resetting the dining room

Requirements

What you’ll need

Previous restaurant or food service experience preferred, but not necessary
Polished, professional appearance with a positive, team-oriented attitude
Ability to multitask and stay calm under pressure
Strong communication and interpersonal skills
Flexible availability, potentially including mornings, evenings, weekends, and select holidays
Ability to stand and walk for extended periods
Ability to bend, reach, and lift up to 50 lbs.
Ability to work in a dynamic, fast-paced environment
Ability to memorize table and seat numbers
Ability to learn menu details, ingredients, and allergen protocols

Benefits

Comp & perks

Opportunities for growth, cross-training, and advancement
Employee perks, discounts & benefits across URBN brands
Medical, dental, and vision insurance (eligible full-time employees)
Paid Time Off (PTO) (eligible full-time employees)
401(k) with retirement savings plans (eligible full-time employees)
Collaborative, hospitality-focused team culture