Service Assistant

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

. Deliver food and beverages accurately, understanding menu details .

Posted 10/12/2026full-timeDoylestown • Pennsylvania • United StatesMid-LevelSenior💰 $15 - $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and interpersonal skills while delivering exceptional service in a fast-paced dining environment. Capable of multitasking effectively and maintaining a polished, professional appearance.

Highest-signal resume keywords

Food And Beverage DeliveryMenu KnowledgeTable ResettingGuest AssistanceCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Food Service ExperienceTakeout PackagingTable MemorizationAllergen ProtocolsCleaning And Organizing

Soft Skills

Team-Oriented AttitudeMultitaskingCalm Under PressurePositive AttitudeFlexibility

Industry Keywords

Dining Room ManagementFront-Of-House SupportHigh-Volume ServiceCustomer ServiceSafety And Cleanliness

About the role

Key responsibilities & impact

Deliver food and beverages accurately, understanding menu details
Assist with guest needs and relay questions or concerns to the appropriate team member
Clear and reset tables within 3 minutes of guest departure
Assist with packaging takeout orders
Maintain awareness of the dining room and proactively assist where needed
Keep kitchen expo areas, service stations, and dining room clean and organized
Polish and restock silverware, glassware, and plateware throughout the shift
Monitor and remove trash and recycling regularly
Ensure safe and clear walkways for guests and staff
Memorize table and seat numbers to support efficient service
Learn menu details, ingredients, and allergen protocols
Communicate guest concerns clearly to team leads
Assist front-of-house staff during high-volume periods
Help with opening and closing duties, including setting and resetting the dining room

Requirements

What you’ll need

Previous restaurant or food service experience preferred, but not necessary
Polished, professional appearance with a positive, team-oriented attitude
Ability to multitask and stay calm under pressure
Strong communication and interpersonal skills
Flexible availability, potentially including mornings, evenings, weekends, and select holidays
Ability to stand and walk for extended periods
Ability to bend, reach, and lift up to 50 lbs.
Ability to work in a dynamic, fast-paced environment

Benefits

Comp & perks

Opportunities for growth, cross-training, and advancement
Employee perks, discounts & benefits across URBN brands
Medical, dental, and vision insurance
Paid Time Off (PTO)
401(k) with retirement savings plans
Access to a garden-to-table restaurant with thoughtful seasonal menus
Collaborative, hospitality-focused team culture