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Service Assistant
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly). Deliver pizzas, salads, and beverages with accurate, friendly introductions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills and a positive, team-oriented mindset while efficiently managing dining room flow and ensuring high-quality service. Capable of multitasking in a fast-paced environment while adhering to sanitation and service standards.
Highest-signal resume keywords
Restaurant ExperienceStrong Work EthicMultitasking AbilityStrong Communication SkillsFlexible Availability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Food DeliveryQuality CheckTicket ReadingMenu KnowledgeSanitation StandardsOrder PackingSidework Completion
Soft Skills
Team-Oriented MindsetPositive AttitudeCalm Under Pressure
Tools & Technologies
Delivery Tablets
Industry Keywords
Dining Room FlowGuest Needs AnticipationAllergy ProtocolsFast-Paced Environment
About the role
Key responsibilities & impact- Deliver pizzas, salads, and beverages with accurate, friendly introductions
- Serve as the final quality check for dishes, confirming modifications, allergies, and accuracy
- Monitor dining room flow, support servers, offer refills, and anticipate guest needs
- Clear, wipe, and reset tables promptly
- Keep expo, service stations, and to-go areas clean, stocked, and organized
- Polish plates, glassware, and pizza trays; fold boxes; restock supplies
- Maintain safe, clear walkways and follow sanitation and service standards
- Master table and seat numbers, ticket reading, and menu knowledge
- Organize tickets and run food as it reaches the pass
- Follow allergy protocols and communicate with BOH and FOH teams
- Pack and label to-go orders accurately and manage delivery tablets
- Assist servers and managers during rush periods
- Complete opening and closing sidework
Requirements
What you’ll need- Restaurant experience preferred but not required
- Strong work ethic and willingness to learn
- Ability to multitask, stay calm, and move quickly
- Strong communication skills and a positive, team-oriented mindset
- Flexible availability, including evenings, weekends, and select holidays
- Must be able to stand, walk, lift up to 50 lbs, and work in a fast-paced environment
Benefits
Comp & perks- Opportunities for growth, cross-training, and advancement within the URBN family
- Supportive and passionate team environment
- Collaborative, hospitality-focused team culture
- Competitive pay
- Employee meal benefits
- Employee perks and discounts across URBN brands
- Medical, dental, and vision insurance for eligible full-time employees
- Paid Time Off (PTO) for eligible full-time employees
- 401(k) retirement plans for eligible full-time employees