Point of Contact, Provider Enrollment

US Acute Care Solutions

. Monitor enrollment status for group and individual providers .

Posted 11/10/2026full-timeRemote • Ohio • United StatesJuniorMid-Level💰 $22 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare provider enrollment processes, including managing payer requirements and resolving enrollment issues. Proficient in maintaining documentation and generating reports while ensuring compliance with state enrollment requirements.

Highest-signal resume keywords

Healthcare Provider Enrollment ExperienceGovernment And Commercial Payer KnowledgeStrong Analytical And Problem-Solving SkillsProficient In Microsoft Office ProgramsExceptional Attention To Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Provider EnrollmentPayer Requirements VerificationEnrollment Issue ResolutionQuality AuditsWorkflow ManagementApplication SubmissionData ReportingDocument ManagementIntelliCred Application MappingEnrollment Metrics Tracking

Soft Skills

Strong Communication SkillsInterpersonal SkillsLeadership CapabilitiesOrganizational SkillsAdaptability To Change

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft ExcelAdobe AcrobatWindows Operating System

Industry Keywords

Healthcare EnrollmentPayer EnrollmentCredentialingSOPsConfidentialityTeam DevelopmentContinuous ImprovementFast-Paced EnvironmentEnrollment ApplicationsProvider Issue Forms

About the role

Key responsibilities & impact

Monitor enrollment status for group and individual providers
Resolve enrollment issues by answering staff inquiries, providing recommendations, verifying payer requirements, and ensuring follow-up
Act as the primary resource for Provider Enrollment staff and escalate complex issues when necessary
Deliver coaching, training, and quality audits on assigned tasks
Track inventory and production metrics, manage workflow, and facilitate timely escalation
Engage with payers to address and resolve enrollment issues
Research and review Provider Issue Forms and determine follow-up actions
Review risks related to missing documents and ensure timely mitigation
Maintain payer enrollment matrices, SOPs, site sheets, email templates, and welcome letters
Generate and distribute reports on provider credentialing and enrollment data
Stay current on state enrollment requirements
Document enrollment and billing requirements tied to payer contracts
Support IntelliCred Application Mapping efforts
Facilitate completion and submission of payer enrollment applications for government and commercial payers
Monitor application statuses and communicate emerging issues for prompt resolution
Perform other department duties as required

Requirements

What you’ll need

High school diploma or equivalent required
Minimum of 2 years’ experience in healthcare provider enrollment
Experience working with government and commercial payers strongly preferred
Prior experience in a fast-paced healthcare environment is an asset
Meticulous follow-through on delegated tasks, ensuring completion, quality, and adherence to deadlines
Demonstrated leadership capabilities, including commitment to team development, adaptability to change, and alignment with organizational goals and continuous improvement initiatives
Exceptional attention to detail
Strong analytical and problem-solving skills
Ability to organize, prioritize, and manage multiple tasks efficiently
Excellent organizational skills and ability to meet deadlines
Strong communication and interpersonal skills
Proficient oral and written communication skills
Proficient in Windows and Microsoft Office programs including Outlook, Word, Excel, and Adobe Acrobat
Ability to maintain patience and composure in difficult situations
Ability to work well under pressure and meet strict deadlines
Commitment to confidentiality and handling sensitive information appropriately
Dedication to teamwork and adapting positively to change

Benefits

Comp & perks

Medical, dental, and vision insurance options
Health savings accounts (HSA) and flexible spending accounts (FSA)
401(k) employee and employer contributions
Paid time off, including vacation, sick leave, and company holidays
Paid parental leave & family support benefits
Short-term and long-term disability insurance
Life and accidental death & dismemberment (AD&D) insurance
Employee assistance programs & wellness resources
Bonus eligibility, equity, or other incentive programs, depending on the role