Director of Product Management

US Enhanced Personnel

. Own the end-to-end consumer digital experience across Enhanced’s website and Enhanced OS, including onboarding, payments, patient care, and refills .

Posted 11/5/2026full-timeRemote • New York • United StatesLead💰 $175,000 - $230,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in digital product management within consumer health, focusing on enhancing user experience across digital platforms. Proven ability to lead cross-functional teams, manage product roadmaps, and drive measurable improvements in conversion and customer retention.

Highest-signal resume keywords

Digital Product ManagementConsumer Health ExperienceCross-Functional LeadershipFunnel AnalyticsProduct Roadmap Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Product Metrics TrackingWebsite DevelopmentConsumer Experience ImprovementIdentity VerificationConsent ManagementPayments ProcessingBuild-Versus-Buy Decision MakingTeam ManagementAgile MethodologiesUser Onboarding

Soft Skills

Strategic ThinkingHands-On LeadershipCollaborationProblem SolvingCommunication

Tools & Technologies

Analytics PlatformsThird-Party PlatformsConsumer Digital Experience ToolsProject Management SoftwareDesign Tools

Industry Keywords

TelehealthPharmacyRegulated Consumer HealthcarePatient JourneyConsumer Product Technology Stack

About the role

Key responsibilities & impact

Own the end-to-end consumer digital experience across Enhanced’s website and Enhanced OS, including onboarding, payments, patient care, and refills
Develop and manage a prioritized product roadmap aligned with business goals and consumer needs
Lead the rebuild of the consumer website, including requirements, design, development, and launch
Manage and develop the product team, establishing clear ownership, priorities, and operating rhythms
Partner with design, engineering, marketing, operations, and analytics to deliver a cohesive consumer experience
Identify and eliminate friction across the patient journey, improving conversion, intake completion, and retention
Own the consumer product technology stack and external partners, making informed build-versus-buy decisions
Define and track key product metrics, including funnel conversion, ID verification, time to first dose, refill rates, and retention
Scale the product roadmap, team, and operating model as the consumer business grows

Requirements

What you’ll need

5–10 years of digital Product Management experience, including at least 3 years in consumer health, telehealth, or pharmacy
Experience leading a consumer website or app build from concept through launch, ideally involving a rebrand or new product lines
Experience managing product managers, including setting priorities, defining ownership, and developing teams
Experience leading design and engineering teams, agencies, or external development partners through major builds
Understanding of regulated consumer healthcare workflows, including identity verification, consent, and payments
Track record of improving conversion and customer experience through funnel analytics and measurable product changes
Experience managing third-party platforms and vendors, including build-versus-buy decisions
Strong cross-functional leadership and ability to operate strategically while remaining hands-on in a fast-moving environment
Must be authorized to work in the United States of America (no sponsorship required)
If remote, must be okay with travel to NYC on occasion