Director – RCM Process Improvement and Project Management

US Fertility

. Lead end-to-end revenue cycle management process improvement initiatives across charge capture, billing, collections, and denials management .

Posted 10/30/2026full-timeRemote • United StatesLead💰 $160,000 - $175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in revenue cycle management, leveraging AI and data analytics to drive operational improvements and enhance financial performance. Proven ability to lead cross-functional teams, manage projects, and communicate effectively with stakeholders at all levels.

Highest-signal resume keywords

Revenue Cycle ManagementRCM AnalyticsAI ImplementationData AnalyticsLeadership Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue Cycle ManagementRCM ReportingPayer Reimbursement MethodologiesProcess ImprovementWorkflow Technology SolutionsData AnalysisFinancial Performance ImprovementProject PlanningPerformance MetricsChange Management

Soft Skills

LeadershipCommunicationStakeholder Management

Tools & Technologies

NextGenEpicAthenaTableauPower BISQLMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint

Industry Keywords

Healthcare Revenue Cycle ManagementOperational InefficienciesCross-Functional TeamsKPI DevelopmentPerformance Reporting

Tech Stack

Tools & technologies

RPASQLTableau

About the role

Key responsibilities & impact

Lead end-to-end revenue cycle management process improvement initiatives across charge capture, billing, collections, and denials management
Leverage AI, automation, and data analytics to improve RCM operations
Identify operational inefficiencies and implement workflow and technology enhancements with business leaders, IT, vendors, and cross-functional teams
Develop and oversee RCM dashboards, KPIs, and performance reporting
Analyze revenue cycle performance, identify root causes, and develop improvement strategies
Lead change management, training, and communication initiatives
Direct RCM project planning and execution, including governance, scope, timelines, milestones, and deliverables
Standardize workflows, standard operating procedures, and performance metrics across clinics and centralized business offices
Lead cross-functional project teams and collaborate with internal stakeholders and external vendors
Monitor project performance, address risks and barriers, and communicate progress and recommendations to executive leadership
Oversee monthly RCM reporting packages, performance updates, and strategic recommendations for practice leadership, executive management, the CFO, and board members
Partner with Accounting and Finance on reporting accuracy, data integrity, RCM due diligence, and strategic business initiatives
Recruit, develop, and lead process improvement leaders, project managers, and analysts

Requirements

What you’ll need

Bachelor's degree in Business Administration, Healthcare Administration, Finance, or equivalent relevant professional experience
8 to 10 years of progressive experience in healthcare revenue cycle management, including RCM reporting
At least 3 to 5 years in a leadership role
Strong expertise in RCM analytics, payer reimbursement methodologies, and financial performance improvement
Proven track record of leading enterprise-level projects, process improvement, and cross-functional initiatives
Experience identifying, implementing, and measuring AI, automation (e.g., RPA), or workflow technology solutions within revenue cycle operations
Proficiency in RCM and EMR/practice management systems (NextGen, Epic, Athena, or similar)
Proficiency in data analytics and visualization tools (Tableau, Power BI, SQL, or similar)
Advanced proficiency in Microsoft Excel, Word, and PowerPoint for data analysis, reporting, and executive presentations
Exceptional leadership, communication, and stakeholder management skills

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) with company match
Tuition assistance and professional development support
Performance-based bonus opportunities
Generous paid time off, paid holidays, and paid parental leave
Life and disability benefits
Fertility Discount Program
Employee wellness and recognition programs