Sales Manager

USA Mortgage

. Manage branch Loan Officers and mortgage loan originators in their daily activities .

Posted 11/10/2026full-timeRemote • Kentucky • United StatesMid-LevelSenior💰 $35,568 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing mortgage loan originators and ensuring compliance with industry regulations while driving branch profitability and customer satisfaction. Possesses strong leadership, strategic thinking, and relationship-building skills essential for fostering a productive team environment.

Highest-signal resume keywords

Mortgage Loan Originator LicenseResidential Mortgage Banking ExperienceManagement SkillsStrong Communication SkillsRelationship-Building Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Mortgage Programs KnowledgeCompliance ManagementProcess Flow ManagementLoan OriginationProduction Pipeline Development

Soft Skills

LeadershipInterpersonal SkillsProblem SolvingTeamworkCustomer Service

Certifications & Qualifications

MLO-Approved License in NMLS

Industry Keywords

Branch ProfitabilityRegulatory GuidelinesEmployee RelationsRecruiting ActivitiesHigh-Volume Environment

About the role

Key responsibilities & impact

Manage branch Loan Officers and mortgage loan originators in their daily activities
Ensure branch profitability, compliance with DAS processes and regulatory guidelines, and customer satisfaction
Ensure workflow is accurate and delivered timely to meet client closing deadlines
Protect branch revenue margins and support ongoing operational success
Maintain current knowledge of mortgage programs, guidelines, and industry regulations
Recruit, hire, train, mentor, and manage mortgage loan originators
Develop compensation programs and plans for branch personnel and commissioned MLOs
Partner with Compliance, DAS U, Human Resources, Finance, and other departmental management personnel
Ensure branch educational programs are fulfilled
Handle employee relations and performance matters with Human Resources
Coordinate recruiting activities, including posting positions, interviewing, testing assessments, and offer letters
Originate loans and build a production pipeline contributing to branch production

Requirements

What you’ll need

Residential mortgage banking industry experience; familiarity with company’s mortgage products and investors
Management and process flow skills
High level of written and oral communication skills
Strong relationship-building skills
Ability to communicate, educate, and motivate staff
Ability to manage multiple priorities, work under pressure, and adapt to market fluctuations
Leadership and management, strategic thinking, problem solving, interpersonal skills, ethics, teamwork, motivation, and customer service
BA or equivalent, or equivalent combination of education and experience
Five plus years of related industry experience and/or training
Familiarity with all residential mortgage loan products
Mortgage Loan Originator license reflected in the NMLS system
MLO-approved license in NMLS
Regular attendance is required
Ability to work in a fast-paced, high-volume environment while managing multiple priorities

Benefits

Comp & perks

Commissions on personal production
Voluntary medical, dental, vision, HSA, FSA, Short-Term Disability, Voluntary Life Insurance, CHUBB Supplemental Insurance, Pet Insurance, 401K
Company-paid Long-Term Disability
Company-paid Group Life Insurance
Employee Assistant Program (EAP)
401K Match
Employee Stock Ownership Plan (ESOP)