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USO

Business Operations Specialist

USO

. Collect data, perform research, and prepare operational, statistical, and financial reports .

Posted 10/16/2026full-timeArlington • Virginia • United StatesMid-LevelSenior💰 $56,000 - $73,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management support capabilities, including data analysis, report preparation, and effective communication with diverse stakeholders. Proficient in managing multiple projects while maintaining attention to detail and adhering to organizational standards.

Highest-signal resume keywords
Project Management SupportData AnalysisMicrosoft Office SuiteSalesforceInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data CollectionStatistical ReportingFinancial ReportingProgram EvaluationBudget ReconciliationOrganizational Data VisualizationEvent Logistics ManagementProgrammatic ReportingBasic Business FunctionsConfidential Information Handling
Soft Skills
Customer ServiceProblem-SolvingIntegrityProfessionalismTeam Collaboration
Tools & Technologies
Microsoft Office SuiteSalesforceWeb-Based Analysis Software
Certifications & Qualifications
Background CheckValid Driver's License
Industry Keywords
Not-For-ProfitMilitaryMulticultural OrganizationGlobal OrganizationUSO Advocacy

About the role

Key responsibilities & impact
  • Collect data, perform research, and prepare operational, statistical, and financial reports
  • Assist with creation and management of organizational data visualizations
  • Conduct periodic data analysis supporting regional and center staff
  • Support cross-departmental operations and program analysis
  • Receive program requests and track program participant information
  • Coordinate and develop programmatic reports
  • Support virtual event logistics
  • Collect program evaluations and metrics
  • Coordinate with internal resources to create and distribute program and event communications
  • Produce and distribute newsletters and event-related marketing materials
  • Support management of field contracts and agreements, including MOUs, MOAs, leases, vendor agreements, and concessionaire contracts
  • Liaise between USO Arlington and USO Field Operations leadership and staff regarding communication, implementation, and maintenance of organization-wide initiatives
  • Perform other duties as assigned

Requirements

What you’ll need
  • Associate degree required
  • Bachelor’s Degree preferred
  • 3–5 years of work experience in a project management support role
  • Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred
  • Strong interpersonal, customer service and problem-solving skills
  • Ability to interact with USO Leadership, the general public and military audiences with integrity and professionalism
  • Ability to manage and influence external partner relationships
  • Proficiency using computers and electronics equipment
  • Advanced knowledge of Microsoft Office Suite, Salesforce, and other web-based analysis software
  • Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects
  • Ability to handle confidential information with tact and poise
  • Initiative, self-motivation, and attention to detail
  • Ability to manage multiple projects with competing priorities
  • Ability to adapt to changing organizational needs
  • Ability to work collaboratively in a team environment
  • Ability to perform basic business/accounting functions, including project management and budget reconciliation
  • Ability to obtain and maintain credentials necessary to access USO Center locations and facilities, including security, credit and/or background screening, SOFA status, and valid driver’s license
  • Strong advocacy of the USO’s mission
  • Resume and cover letter required
  • Background check required, including education, criminal, and driving checks

Benefits

Comp & perks
  • Generous paid time off
  • Volunteer days
  • Military leave
  • 401k match
  • Comprehensive benefits
  • Training and education reimbursement