Claims Service Representative, Entry-level

Utica National Insurance Group

. Sort and index claims-related documents so Claims Adjusters can begin servicing customers .

Posted 9/17/2026full-timeNew Hartford • New York • United StatesEntry Level💰 $34,000 - $40,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in processing claims-related documents and performing financial transaction tasks while ensuring compliance with corporate policies. Strong detail orientation and organizational skills are essential for timely completion of internal claims reports and effective management of vendor files.

Highest-signal resume keywords

Claims ProcessingFinancial Transaction ManagementVendor Web Portal NavigationException Report ResearchDocument Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims Document ProcessingFinancial Transaction TasksInternal Claims ReportingManual Exception HandlingVendor File Updates

Soft Skills

Detail OrientationOrganizational Skills

Tools & Technologies

Vendor Web Portals

Certifications & Qualifications

Associate's Degree Preferred

Industry Keywords

Claims EnvironmentCorporate PoliciesClaims Adjuster Support

About the role

Key responsibilities & impact

Sort and index claims-related documents so Claims Adjusters can begin servicing customers
Process billing invoices
Complete forms and letters for relevant parties as requested by the Claims Adjuster
Request and obtain relevant claim documentation and ensure timely follow-up
Mail and print letters, files, and other claims documents
Perform work within vendor web portals
Perform research while working exception reports
Complete required internal claims reports timely
Perform financial transaction job tasks
Handle manual exception checks
Update vendor files with new vendors or updates to existing vendors
Perform other duties as assigned
Conform with corporate policies and procedures

Requirements

What you’ll need

Associate's degree preferred or equivalent experience
2 years working in a Claims environment preferred, but not required
Detail orientation and organization skills
Ability to process claims-related documents and administrative tasks
Ability to work within vendor web portals
Ability to perform research while working exception reports
Ability to complete internal claims reports timely
Ability to perform financial transaction job tasks
Ability to handle manual exceptions
Ability to update vendor files
Full-time availability
Ability to comply with corporate policies and procedures

Benefits

Comp & perks

Medical and Prescription Drug Benefit
Dental Benefit
Vision Benefit
Life Insurance and Disability Benefits
401(k) Profit Sharing and Investment Plan, including annual company financial contribution and discretionary profit-sharing contribution based upon annual company financial results
Health Savings Account (HSA)
Flexible Spending Accounts
Tuition Assistance, Training, and Professional Designations
Company-Paid Family Leave
Adoption/Surrogacy Assistance Benefit
Voluntary Benefits: Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
Student Loan Refinancing Services
Care.com Membership with Back-up Care, Senior Solutions
Business Travel Accident Insurance
Matching Gifts program
Paid Volunteer Day
Employee Referral Award Program
Wellness programs
Personal insurance discount
Competitive pay
Career advancement and challenging work opportunities
Hybrid work arrangement
Full-time hourly, non-exempt position with overtime eligibility