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Utica National Insurance Group

Commercial General Liability Claims Specialist – Southern Venues

Utica National Insurance Group

. Investigate, evaluate, negotiate, and resolve primarily Southern commercial general liability claims with moderate complexity .

Posted 11/11/2026full-timeUnited StatesMid-LevelSenior💰 $75,000 - $109,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing commercial general liability claims, including both litigated and non-litigated cases, while effectively interpreting coverage and mentoring team members. Strong understanding of Southern venues and state laws is essential for successful claims resolution.

Highest-signal resume keywords
Commercial General Liability Claims HandlingLitigated Claims ExperienceSouthern Venue KnowledgeAdjuster License AcquisitionClaims Coverage Interpretation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Claims InvestigationClaims NegotiationCoverage Position PreparationRisk Transfer ManagementExpense ManagementCourt Decision ReviewState Law Understanding
Soft Skills
Independent WorkMentoringEffective Communication
Certifications & Qualifications
Adjuster License
Industry Keywords
Commercial General LiabilityClaims AdjustmentMediationsTrialsHearings

About the role

Key responsibilities & impact
  • Investigate, evaluate, negotiate, and resolve primarily Southern commercial general liability claims with moderate complexity
  • Interpret coverage and prepare comprehensive coverage position letters
  • Handle risk transfer
  • Consult with supervisors on more complex coverage as needed
  • Manage the defense of complex regional commercial general liability claims in multiple jurisdictions
  • Manage non-litigated and some litigated claims
  • Settle claims within assigned authority
  • Effectively manage expenses
  • Attend mediations, trials, and hearings as needed
  • Interact with insureds, agents, and legal representatives
  • Review court decisions, laws, and coverage interpretations
  • Operate independently and mentor less experienced team members

Requirements

What you’ll need
  • Four year degree or equivalent experience
  • 5+ years of claim handling experience with commercial general liability experience
  • Experience in handling litigated files preferred
  • Knowledge of Southern venues strongly preferred
  • Licensing in TX, GA, NC, SC preferred
  • Required to obtain adjuster license(s) in the state(s) assigned for claims adjustment within the Company’s timeframe and maintain them throughout employment
  • Strong claims handling acumen
  • Understanding of state laws and requirements
  • Ability to work independently with little supervision
  • Ability to serve as a mentor to less experienced team members

Benefits

Comp & perks
  • Medical and Prescription Drug Benefit
  • Dental Benefit
  • Vision Benefit
  • Life Insurance and Disability Benefits
  • 401(k) Profit Sharing and Investment Plan, including annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results
  • Health Savings Account (HSA)
  • Flexible Spending Accounts
  • Tuition Assistance, Training, and Professional Designations
  • Company-Paid Family Leave
  • Adoption/Surrogacy Assistance Benefit
  • Voluntary Benefits: Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
  • Student Loan Refinancing Services
  • Care.com Membership with Back-up Care, Senior Solutions
  • Business Travel Accident Insurance
  • Matching Gifts program
  • Paid Volunteer Day
  • Employee Referral Award Program
  • Wellness programs
  • Personal insurance discount
  • Competitive pay
  • Comprehensive benefits package
  • Career advancement and challenging work opportunities