Premium Audit Clerk

Utica National Insurance Group

. Serve as the frontline written and verbal communication flow within the Premium Audit department .

Posted 10/26/2026full-timeNew Hartford • New York • United StatesMid-LevelSenior💰 $17 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong written and verbal communication skills within the Premium Audit department, with a focus on customer service and accurate data management. Proficient in handling customer inquiries, managing departmental supplies, and maintaining audit records.

Highest-signal resume keywords

Customer Service In InsurancePremium Audit System ManagementMail And Email CommunicationVendor Invoice InputDepartment Workflow Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Premium Audit System ManagementVendor Invoice InputAudit Record GatheringMail And Email SortingDepartmental Supply Monitoring

Soft Skills

Written CommunicationVerbal CommunicationCustomer Service

Certifications & Qualifications

H.S. Diploma Or EquivalentInsurance Coursework

Industry Keywords

Premium AuditInsuranceCustomer ServiceDepartment WorkflowBackground Check

About the role

Key responsibilities & impact

Serve as the frontline written and verbal communication flow within the Premium Audit department
Communicate with external customers and business partners
Sort and distribute mail and email communications
Create and update the premium audit system with accurate and valid notes
Monitor and order departmental supplies
Understand the department’s workflow and authority
Input vendor invoices and other payment requests
Gather and provide audit records to third parties and management
Handle customer service phone calls according to guidelines

Requirements

What you’ll need

H.S. Diploma or Equivalent required
Insurance coursework preferable
Customer Service in insurance or related field preferred
Ability to create and update premium audit systems accurately
Ability to sort and distribute mail and email communications in a timely manner
Ability to monitor and order departmental supplies
Understanding of department workflow and authority
Ability to input vendor invoices and other payment requests
Ability to gather and provide audit records to third parties and management
Ability to handle customer service phone calls per guidelines
Candidates accepting a formal offer must undergo a comprehensive background check and drug screen
Additional credit or MVR screening may be required for some positions

Benefits

Comp & perks

Medical and Prescription Drug Benefit
Dental Benefit
Vision Benefit
Life Insurance and Disability Benefits
401(k) Profit Sharing and Investment Plan, including annual company financial contribution and discretionary profit-sharing contribution
Health Savings Account (HSA)
Flexible Spending Accounts
Tuition Assistance, Training, and Professional Designations
Company-Paid Family Leave
Adoption/Surrogacy Assistance Benefit
Voluntary Benefits: Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
Student Loan Refinancing Services
Care.com Membership with Back-up Care, Senior Solutions
Business Travel Accident Insurance
Matching Gifts program
Paid Volunteer Day
Employee Referral Award Program
Wellness programs
Personal Insurance Discount
Career advancement and challenging work opportunities