Senior Workers' Compensation Claims Specialist

Utica National Insurance Group

. Handle more serious and complex claims, primarily in New York jurisdictions .

Posted 9/23/2026full-timeUnited StatesSenior💰 $71,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in handling complex Workers' Compensation claims, particularly within New York jurisdictions, while maintaining strong communication and investigative skills. Possesses a solid understanding of legal frameworks and claims practices, ensuring effective decision-making and customer service.

Highest-signal resume keywords

Workers' Compensation Claims HandlingNew York Jurisdictions ExperienceAdjuster License AcquisitionTechnical Claims KnowledgeInvestigative Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationClaims AdjustmentLegal ReviewDecision-MakingDetail Orientation

Soft Skills

Customer ServiceCommunicationIndependent Operation

Certifications & Qualifications

Adjuster License

Industry Keywords

Claims SpecialistLost Time ExperienceClaims Supervisor DutiesBroad Technical Claims Knowledge

About the role

Key responsibilities & impact

Handle more serious and complex claims, primarily in New York jurisdictions
Investigate and handle complex and serious New York Workers' Compensation claims and claims in other jurisdictions as needed
Perform special claims investigations and handling matters requiring broad technical claims knowledge
Communicate with insureds, attorneys, and other relevant parties
Settle claims within assigned authority
Contact attorneys concerning serious claim matters
Review court decisions, law, and coverage interpretations
Perform all duties and responsibilities outlined for Claims Specialist
May assume Claims Supervisor duties during the Supervisor's absence

Requirements

What you’ll need

4-year degree in business administration or equivalent experience
Minimum of 1-2 years as Claims Specialist or 3-4 years adjusting experience
Lost time experience required
Experience with NY jurisdictions preferred
Required to obtain adjuster license(s) in the state(s) assigned for claims adjustment
Licensing must be obtained within the Company-set timeframe and maintained as needed throughout employment
Broad knowledge and understanding of the law and claim practices
Technical claims knowledge
Customer service experience
Investigative skills
Detail orientation
Decision-making skills
Ability to communicate with insureds, attorneys, and other relevant parties
Ability to operate independently with little supervision

Benefits

Comp & perks

Medical and Prescription Drug Benefit
Dental Benefit
Vision Benefit
Life Insurance and Disability Benefits
401(k) Profit Sharing and Investment Plan, including annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results
Health Savings Account (HSA)
Flexible Spending Accounts
Tuition Assistance, Training, and Professional Designations
Company-Paid Family Leave
Adoption/Surrogacy Assistance Benefit
Voluntary Benefits: Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
Student Loan Refinancing Services
Care.com Membership with Back-up Care, Senior Solutions
Business Travel Accident Insurance
Matching Gifts program
Paid Volunteer Day
Employee Referral Award Program
Wellness programs
Competitive pay
Comprehensive benefits packages
Career advancement and challenging work opportunities
Hybrid work arrangement