Senior Workers' Compensation Claims Specialist – Hybrid

Utica National Insurance Group

. Investigate and handle primarily New York Workers' Compensation claims of a complex and serious nature, and other jurisdictions as needed .

Posted 9/23/2026full-timeUnited StatesSenior💰 $71,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in handling complex Workers' Compensation claims, particularly within New York jurisdictions, while maintaining strong communication with attorneys and insured parties. Possesses investigative skills and a broad understanding of law and claims practices essential for effective claims resolution.

Highest-signal resume keywords

Workers' Compensation Claims HandlingInvestigative SkillsTechnical Claims KnowledgeAdjuster LicenseCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationClaims SettlementLaw ReviewCoverage InterpretationLost Time Experience

Soft Skills

Communication SkillsIndependent Operation

Certifications & Qualifications

Adjuster License

Industry Keywords

New York JurisdictionsClaims SpecialistClaims SupervisorClaims PracticesBusiness Administration

About the role

Key responsibilities & impact

Investigate and handle primarily New York Workers' Compensation claims of a complex and serious nature, and other jurisdictions as needed
Perform special claims investigation and handling matters requiring broad technical claims knowledge
Operate independently with little supervision
Settle claims within assigned authority
Communicate with attorneys concerning serious claim matters
Communicate with insureds, attorneys, and other relevant parties
Review court decisions, law, and coverage interpretations
Assume Claims Supervisor duties in the Supervisor's absence
Perform all duties and responsibilities outlined for Claims Specialist

Requirements

What you’ll need

4-year degree in business administration or equivalent experience
Minimum of 1-2 years as Claims Specialist or 3-4 years adjusting experience
Lost time experience required
Experience with NY jurisdictions preferred
Required to obtain adjuster license(s) in the state(s) in which assigned to adjust claims
Licensing must be obtained within the timeframe set by the Company and maintained as needed throughout employment
Customer service experience
Investigative skills
Technical claims knowledge
Broad knowledge and understanding of law and claim practices

Benefits

Comp & perks

Medical and Prescription Drug Benefit
Dental Benefit
Vision Benefit
Life Insurance and Disability Benefits
401(k) Profit Sharing and Investment Plan, including annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results
Health Savings Account (HSA)
Flexible Spending Accounts
Tuition Assistance, Training, and Professional Designations
Company-Paid Family Leave
Adoption/Surrogacy Assistance Benefit
Voluntary Benefits: Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
Student Loan Refinancing Services
Care.com Membership with Back-up Care, Senior Solutions
Business Travel Accident Insurance
Matching Gifts program
Paid Volunteer Day
Employee Referral Award Program
Wellness programs
Competitive pay
Career advancement and challenging work opportunities