Junior Business Analyst

Util-Assist Inc.

. Lead client relationships and provide client support across various projects .

Posted 10/7/2026full-timeNewmarket • CanadaJunior💰 CA$60,000 - CA$80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management, project leadership, and business analysis, with a strong focus on process improvement and technology integration. Proficient in utilizing data analysis tools and methodologies to deliver actionable insights and recommendations.

Highest-signal resume keywords

Client Relationship ManagementBusiness Analysis DocumentationData Analysis and ReportingProject LeadershipProcess Mapping

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisData AnalysisProcess MappingRequirements GatheringProject ManagementAnalytical SkillsProblem-SolvingTechnical Subject Matter ExpertiseAgile MethodologyWaterfall Methodology

Soft Skills

Organizational SkillsAttention to DetailCommunication SkillsCollaborationInitiative

Tools & Technologies

Power BIMicrosoft ExcelMicrosoft PowerPointMicrosoft WordMicrosoft TeamsVisioBlueworks

Industry Keywords

UtilitiesEnergyMunicipal ServicesEngineering ConsultingDigital TransformationGrid ModernizationOperational ExcellenceCustomer ExperienceStrategic Advisory ServicesEmerging Technologies

About the role

Key responsibilities & impact

Lead client relationships and provide client support across various projects
Lead consulting engagements of all sizes and ensure project objectives meet organizational service standards
Manage client projects day to day
Supervise Senior and Associate Consultants, Analysts, and other assigned staff
Serve as project leader and primary technical subject matter expert
Participate in stakeholder interviews, workshops, and discovery sessions
Translate business needs into functional and non-functional requirements
Analyze business challenges and identify process, operational, and technology improvements
Develop process maps, workflows, use cases, and business analysis documentation
Support business case development and client recommendations
Contribute to utility transformation engagements involving AMI, MDM, CIS, customer experience, digital transformation, grid modernization, operational excellence, and strategic advisory services
Conduct gap analyses, research industry trends and emerging technologies, and support solution evaluations
Prepare presentations, reports, executive summaries, and client-facing materials
Participate in client meetings and coordinate activities across clients, vendors, and project teams
Support testing, validation, training, and business readiness activities
Collect and analyze business and operational data
Support dashboards, KPIs, and performance reporting
Build client and internal relationships and contribute to knowledge sharing, continuous improvement, and innovation initiatives

Requirements

What you’ll need

Bachelor’s degree in Business, Commerce, Engineering, Economics, Information Technology, Public Administration, or a related discipline
1–3 years of relevant experience
Experience in utilities, energy, municipal services, engineering consulting, or technology projects is considered an asset
Experience gathering and documenting business requirements is considered an asset
Experience with Power BI, data analysis, or reporting tools is considered an asset
Proficiency with Microsoft Excel, PowerPoint, Word, and Teams
Familiarity with process mapping tools such as Visio or Blueworks is considered an asset
Understanding of Agile, Waterfall, or hybrid project delivery methodologies is considered an asset
Understanding of AI and its potential applications and impacts within large organizations is considered an asset
Ability to transform information into clear, actionable recommendations
Ability to travel to client sites within North America
Strong analytical and problem-solving skills
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Ability to communicate effectively with both technical and non-technical audiences
Ability to manage multiple priorities in a fast-paced environment
Ability to work effectively independently and collaboratively
Initiative, curiosity, accountability, and willingness to learn
Comfortable working directly with clients and stakeholders
Successful candidates must complete SIN and passport verification and pass a police vulnerability check
Must have current legal authorization to work in Canada or the U.S.; Util-Assist does not offer immigration-related support

Benefits

Comp & perks

Truly flexible work environment with hybrid work arrangements and adaptable hours
Compressed workweek during June to August
Full vacation balance provided at the start of the year
Paid birthday day off during the month of your birthday
Employee Assistance Program with mental health resources
Nutritional Health Coaching
Career growth and development support
Generous health and dental coverage
RRSP matching
Enhanced parental leave top-up program
Competitive compensation
Inclusive, collaborative, and growth-focused workplace
Accommodations during the recruitment process