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Vendor Performance Specialist
Utilities One Group. Own the end-to-end vendor lifecycle, including onboarding, compliance, performance management, and offboarding .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in vendor management, including onboarding, compliance, and performance evaluation, while effectively collaborating with cross-functional teams to optimize vendor allocation and ensure adherence to contractual and regulatory requirements.
Highest-signal resume keywords
Vendor ManagementTelecommunications Industry ExperienceKPI Development and MonitoringPerformance ImprovementRelationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vendor Lifecycle ManagementPerformance Metrics DevelopmentCompliance Standards EvaluationData AnalysisContractual Terms Management
Soft Skills
Analytical SkillsProblem-SolvingCommunication SkillsOrganizational SkillsDetail-Oriented
Certifications & Qualifications
Bachelor's Degree in Business AdministrationBachelor's Degree in Supply ChainBachelor's Degree in Operations
Industry Keywords
Telecom SubcontractorsConstruction VendorsService ProvidersKPISLAQuality ManagementSafety ComplianceRisk ManagementMarket Pricing TrendsOperational Coordination
About the role
Key responsibilities & impact- Own the end-to-end vendor lifecycle, including onboarding, compliance, performance management, and offboarding
- Build and maintain relationships with telecom subcontractors, construction vendors, and service providers
- Develop, monitor, and report on vendor KPIs, SLAs, quality, safety, and responsiveness
- Conduct vendor performance reviews, identify improvement opportunities, and drive corrective action plans
- Partner with Operations, Engineering, Construction, and Business Development teams to forecast vendor capacity needs and optimize vendor allocation
- Ensure vendor compliance with contractual terms, insurance, licensing, safety, and regulatory requirements
- Maintain vendor records, documentation, and performance data for reporting and decision-making
- Develop and maintain vendor rate cards by geography, scope of work, and client requirements, while monitoring market pricing trends
- Collaborate with Risk, Legal, and Compliance teams to resolve vendor-related issues, mitigate risks, and improve processes
- Serve as the primary point of contact for vendor inquiries, escalations, and performance-related operational coordination
Requirements
What you’ll need- Bachelor's degree in Business Administration, Supply Chain, Operations, or a related field preferred
- 5+ years of experience in vendor performance, vendor management, subcontractor management, or operations within the telecommunications or infrastructure industry
- Strong understanding of telecom construction environments (OSP, wireless, fiber, civil, engineering, or related scopes)
- Experience developing and monitoring vendor KPIs, SLAs, performance metrics, and compliance standards
- Proven ability to evaluate vendor performance, drive continuous improvement, and manage multiple vendors across different regions and project types
- Strong analytical, problem-solving, communication, and relationship management skills
- Highly organized, detail-oriented, and results-driven with the ability to manage competing priorities in a fast-paced environment
Benefits
Comp & perks- Health Insurance plans (health, dental, vision)
- Whole Life Insurance
- 401k Plan
- PTO/Paid Holidays
- Great Work Environment
- Career Advancement Opportunities