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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong attention to detail and problem-solving skills in managing and maintaining data sources, while effectively communicating with cross-functional teams. Proficient in HTML and XPath, with a focus on improving source health and client satisfaction.
Highest-signal resume keywords
HTMLXPathData QualityAttention To DetailClear Written Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data QualitySource MaintenanceHTMLXPathError InvestigationClient SupportContent ManagementData OperationsTechnical TroubleshootingQuality Targets
Soft Skills
Attention To DetailOwnershipCuriosityPatienceClear Communication
Tools & Technologies
Internal ToolsData Library
Industry Keywords
Remote Technical EnvironmentClient RequestsPublisher RecordsProduct ManagementCustomer Success
About the role
Key responsibilities & impact- Set up new sources for clients
- Investigate and fix broken sources using internal tools, including reading HTML, checking HTTP errors and using XPath
- Carry out daily source maintenance and keep error levels within quality targets
- Maintain publisher records, including name updates
- Escalate wider issues to the Product Manager
- Support client requests, including quick checks, migrations and bulk source projects
- Participate in scheduled maintenance projects to identify hidden content problems
- Provide feedback on tools and processes to improve efficiency
- Work alongside the Data Specialist to keep the source library accurate and reliable
- Respond quickly to source issues and improve source health, client issue rates and request turnaround
- Progress from supported maintenance to independently covering the content function
Requirements
What you’ll need- 2+ years in a detail-focused role, such as data quality, operations, research or support
- Excellent attention to detail and patience for a high volume of similar checks
- Ability to learn quickly and curiosity about how websites and tools work
- Ownership of work; ability to prioritise without close direction and flag problems early
- Clear written communication, especially when explaining issues to colleagues
- Right to live and work in the UK
- Familiarity with HTML or XPath is a plus
- Comfortable working closely with Customer Success and Product teams
- Experience in a fully remote technical environment is desirable
Benefits
Comp & perks- Remote-first flexibility
- WFH budget
- Learning budget
- Supportive team
- Possibility of contract extension
- Equal opportunities employer
