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VALCE Talent Solutions

Traffic Customer Service Specialist

VALCE Talent Solutions

. Monitor daily shipments and provide real-time updates to clients .

Posted 9/24/2026contractRemote • MexicoJunior💰 $800 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in logistics coordination, customer service, and effective communication with clients and carriers. Proficient in logistics tracking software and Excel to manage shipping data and ensure timely deliveries.

Highest-signal resume keywords
Logistics Tracking Software ProficiencyCustomer Service ExperienceAdvanced Conversational EnglishOn-Time Delivery CoordinationShipping Data Management

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Logistics Tracking SoftwareExcel ProficiencyShipping Data ManagementDocumentation Issue ResolutionTransit Delay Resolution
Soft Skills
Effective CommunicationProblem-SolvingProactive Coordination
Tools & Technologies
Logistics SoftwareExcel
Industry Keywords
LogisticsTrafficSupply ChainCustomer InteractionsOn-Time Deliveries

About the role

Key responsibilities & impact
  • Monitor daily shipments and provide real-time updates to clients
  • Coordinate with carriers and drivers to ensure on-time pickups and deliveries (OTD)
  • Proactively resolve transit delays, route deviations, or documentation issues
  • Maintain accurate logs of shipping data and customer interactions
  • Serve as the main point of contact between carriers and clients

Requirements

What you’ll need
  • Minimum 1 year of experience in customer service within the logistics, traffic, or supply chain industry
  • Advanced conversational English (written and spoken)
  • Proficiency in logistics tracking software and Excel
  • Must have your own reliable work setup: Laptop/PC
  • High-speed, stable internet connection
  • Availability Monday to Friday, 8:00 AM–5:00 PM EST

Benefits

Comp & perks
  • Own reliable work setup required: Laptop/PC
  • High-speed, stable internet connection