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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Program Management and Market Access, with a strong focus on Patient Affordability solutions. Capable of leading design sessions, gathering requirements, and ensuring successful implementation through collaboration and effective communication.
Highest-signal resume keywords
Program ManagementAccumulator & Maximizer SolutionsMarket Access ExpertiseStrong Verbal And Written Communication SkillsProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program DesignRequirements GatheringDesign DocumentationScope ControlProject Plans ManagementTime ManagementConflict ResolutionNote-TakingTyping Speed Of 35 Words Per MinuteDetail-Oriented
Soft Skills
CollaborationInterpersonal SkillsOrganizational SkillsFlexibilityAbility To Multitask
Tools & Technologies
Ticketing System
Industry Keywords
Patient AffordabilityMarket AccessSolutions DeliveryBusiness AnalystStakeholder Engagement
About the role
Key responsibilities & impact- Facilitate detailed design sessions with clients, internal stakeholders, and external partners
- Support new and existing program design and implementation processes across assigned services
- Lead client program design as the primary point of contact
- Gather operational and IT requirements for program scoping, pricing, and implementation
- Lead client discussions and collect requirements
- Build design documentation with clients, internal stakeholders, and vendors
- Develop and review recommended processes, systems, technology, and roles
- Submit work requests through the designated ticketing system
- Partner with service and product owners on implementation deliverables
- Coordinate with operations and IT teams on process and system upgrades
- Serve as a resource for program stakeholders responsible for implementation deliverables
- Distribute requirements to internal and external stakeholders
- Coordinate evaluation of custom requirements
- Partner with project managers to ensure deliverables and timelines are met
- Obtain final approval and sign-off for program elements
- Conduct lessons learned and create recommendations reports
- Integrate recommendations into best practices for future design management
Requirements
What you’ll need- Previously served in Program Management - Patient Affordability/Market Access, Project Management, Solutions Delivery, Product Owner, or Business Analyst roles at Mercalis or a comparable organization
- Firm understanding of Accumulator & Maximizer Solutions
- Exceptional note-taking skills
- Bachelor’s degree and/or 10+ years of demonstrated strong program design performance or related responsibilities
- Ability to manage multiple tasks with competing priorities
- Ability and willingness to take responsibility for delivery from a diverse, distributed team without formal authority
- Ability to collaborate with internal stakeholders
- Highly organized and detail-oriented with strong time management skills
- Strong verbal and written communication skills
- Business acumen and understanding of scope control
- Ability to manage and oversee project plans
- Conflict-resolution skills
- Ability to travel up to 20% of the time
- Ability to multitask and prioritize client issues
- Strong interpersonal skills
- Subject Matter Expert in Market Access with strong understanding of Patient Affordability services
- Preferred typing speed of at least 35 words per minute with 97% accuracy
- Flexibility to travel as needed preferred
- Successful completion of a background check and, depending on the position, a drug screen
Benefits
Comp & perks- Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
- Telehealth and Employee Assistance Program (EAP) services
- Company match on Health Savings Account contributions
- Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000
- Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
- 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting
- Paid Time Off (PTO) and Sick Leave
- Nine paid holidays plus two floating holidays
- Opportunities for advancement and personal and professional growth
- Challenging, stimulating work environment that encourages new ideas
- Inclusive workplace and mission-driven culture
- Flexible travel as needed
