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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in requirements elicitation, documentation, and process mapping, with proficiency in AI tools to enhance productivity and collaboration across cross-functional teams. Possesses a solid foundation in business analysis and project coordination within the healthcare or life sciences domain.
Highest-signal resume keywords
Requirements ElicitationProcess MappingAI Tools ProficiencyAgile MethodologyMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Requirements DocumentationWorkflow MappingScreen Mock CreationTroubleshooting SkillsAnalytical SkillsSQLBI ToolsBacklog ManagementData AnalysisProcess Flow Diagramming
Soft Skills
Excellent Communication SkillsCollaborationProblem-SolvingFlexibility
Tools & Technologies
JiraAzure DevOpsTableauPower BIChatGPTClaudeCopilot
Industry Keywords
HealthcareLife SciencesPatient AccessHub ServicesReimbursement Workflows
Tech Stack
Tools & technologiesAzureSQLTableau
About the role
Key responsibilities & impact- Translate the Product Director’s/Manager’s roadmap priorities into detailed user stories, workflows, and acceptance criteria
- Liaise between business stakeholders and technical teams
- Gather, document, and validate business and functional requirements
- Maintain requirements, process-flow, and screen-mock documentation
- Clarify requirements with engineering during build and testing
- Support backlog grooming and refinement
- Track initiatives, dependencies, and delivery status, flagging risks or blockers
- Participate in standups, backlog refinement, demos, and retrospectives
- Assist with shadow-mode validation and testing/QA activities
- Use AI tools to accelerate requirements drafting, documentation, research synthesis, and data analysis
- Build prototypes, mockups, and proof-of-concept artifacts using AI-assisted tooling
- Stay current on AI-enabled and automation capabilities relevant to patient access and product work
- Generate reports communicating findings and insights
- Collaborate with cross-functional teams to address operational challenges and identify process improvements
- Partner with product leadership and senior leadership to align work with product and business goals
- Follow company values, policies, SOPs, and training deadlines
- Perform additional assigned tasks or projects
Requirements
What you’ll need- Bachelor’s degree strongly preferred or equivalent experience
- 0–2 years of experience in business analysis, product analysis, project coordination, or a related field; relevant internships or academic projects count
- Experience or coursework in requirements elicitation, documentation, and process/workflow mapping
- Strong technical aptitude with troubleshooting and analytical skills
- Excellent written and verbal communication skills for diverse stakeholders
- Proficiency in Microsoft Office (Excel, PowerPoint, Visio, Word)
- Experience creating screen mocks and diagramming process flows
- Comfortable using AI tools such as ChatGPT, Claude, and Copilot daily
- Healthcare or life sciences experience preferred
- Familiarity with Agile methodology, backlog management, and Jira or Azure DevOps preferred
- Exposure to patient access, hub services, or reimbursement workflows preferred
- Familiarity with SQL or BI tools such as Tableau and Power BI preferred
- Prefer candidates who can type at least 35 words per minute with 97% accuracy
- Flexibility to travel as needed preferred
- Successful completion of a background check and, depending on the position, a drug screen
Benefits
Comp & perks- Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
- Telehealth and Employee Assistance Program (EAP) services
- Company match on Health Savings Account contributions
- Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000
- Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
- 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting
- Paid Time Off (PTO) and Sick Leave
- Nine paid holidays plus two floating holidays
- Opportunities for advancement and personal and professional growth
- Challenging, stimulating work environment encouraging new ideas
- Inclusive workplace and mission-driven culture
- Background check and, depending on the position, drug screen in accordance with company standards
