Program Manager – Copay

Valeris

. Serve as the primary client relationship manager and accountable owner for program execution, account management, financial oversight, and business analysis across assigned brands .

Posted 10/13/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management, client relationship management, and financial oversight, with a strong ability to leverage data for actionable insights and strategic guidance. Proficient in coordinating cross-functional teams and managing vendor relationships to ensure timely and budget-compliant program execution.

Highest-signal resume keywords

Project ManagementClient Relationship ManagementFinancial OversightData AnalysisMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementFinancial AccountingBudget ManagementData AnalysisRoot-Cause AnalysisProgram MaintenanceKPI MonitoringBusiness Rule ChangesTherapeutic Area ExpertiseVendor Management

Soft Skills

Verbal CommunicationWritten CommunicationCollaborationTime ManagementInitiative

Tools & Technologies

Microsoft ProjectMicrosoft ExcelMicrosoft PowerPointMicrosoft VisioMicrosoft WordMicrosoft AccessMicrosoft OneNote

Certifications & Qualifications

Bachelor's DegreePMP Certification

Industry Keywords

HealthcarePharmaceuticalAccount ManagementBusiness AnalysisProgram Execution

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Serve as the primary client relationship manager and accountable owner for program execution, account management, financial oversight, and business analysis across assigned brands
Act as the main point of contact between clients and Valeris
Coordinate with cross-functional teams to deliver solutions on time, within scope, and on budget
Develop expertise in assigned therapeutic areas, competitive landscapes, and client objectives
Provide strategic guidance and innovative solutions to maximize program performance and brand value
Leverage data and key performance indicators to deliver actionable recommendations
Help clients navigate organizational processes and manage vendor and partner relationships
Foster collaboration across internal and external stakeholders
Complete program maintenance, updates, launches, and business rule changes
Monitor account funding, claims workflows, trackers, escalations, communications tickets, change orders, budgets, invoices, contracts, and project sheets
Lead weekly touchpoints with J&J, develop agendas, facilitate discussions, distribute meeting minutes, and follow up on action items
Prepare weekly automated reporting, insights trackers, core program metric reviews, and quarterly business review materials
Coordinate with HUB Project Managers and track impacts on program metrics
Investigate missed KPIs, duplicate claims, anomalies, and variances; perform root-cause analysis and document corrective actions
Maintain client dashboards, budget files, accruals, invoices, and financial reporting
Coordinate year-end BRD renewals, data pulls, deliverables, and upcoming-year Statements of Work
Create and utilize HyperCare alerts for business-rule changes and program launches
Conduct FOP reviews and respond to Production and Communication partners within 24 hours when possible
Provide mentorship and training to peers as needed

Requirements

What you’ll need

Bachelor’s degree with a concentration in business, accounting, marketing and/or healthcare, or pharmaceutical industry; graduate degree and/or additional certifications including PMP preferred
Three to Four (3-4) years of project or program management experience
If an internal applicant, extensive experience with Valeris systems and services preferred
Exceptional verbal and written communication skills
Ability to interact with internal and external stakeholders
Ability to multitask in a fast-paced environment while functioning as a member of a highly collaborative team
Highly proficient in Microsoft Office, including Project, Excel, PowerPoint, Visio, Word, Access, and OneNote
Organized and detail-oriented with effective time management skills
Budget management and/or financial accounting skills
Ability to take initiative and anticipate needs
Ability to travel locally and out-of-town, up to 10%
Ability to talk, hear, sit for long periods, type, handle or feel, and reach with hands and arms
Prefer candidates able to type at least 35 words per minute with 97% accuracy
Flexibility to travel as needed preferred
Successful completion of a background check and, depending on the position, a drug screen

Benefits

Comp & perks

Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
Telehealth and Employee Assistance Program (EAP) services
Company match on Health Savings Account contributions
Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000
Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting
Paid Time Off (PTO) and Sick Leave
Nine paid holidays plus two floating holidays
Opportunities for advancement and personal and professional growth
Challenging, stimulating work environment that encourages new ideas
Inclusive workplace and mission-driven culture
Background check and, depending on the position, drug screen in accordance with company standards