Account Executive

Valet Living

. Manage a book of up to 500 multifamily accounts across multiple markets .

Posted 9/16/2026full-timeRemote • United StatesJunior💰 $50,000 - $70,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing multifamily accounts, developing client retention strategies, and enhancing client satisfaction through effective communication and relationship-building. Proficient in utilizing Salesforce for account management and workflow optimization.

Highest-signal resume keywords

Account ManagementClient Retention StrategiesSalesforce ExperienceB2B Sales ExperienceRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementClient Retention StrategiesSalesforceMicrosoft Office SuiteContract Management

Soft Skills

Verbal CommunicationWritten CommunicationProblem-SolvingTime ManagementCross-Functional Collaboration

Industry Keywords

Multifamily AccountsService Industry ExperienceClient SatisfactionUpsell OpportunitiesOperational Partners

About the role

Key responsibilities & impact

Manage a book of up to 500 multifamily accounts across multiple markets
Develop retention strategies and ensure client satisfaction and contract renewals
Serve as the lead point of contact for client interactions
Build trusted relationships and deepen engagement across the account portfolio
Identify and communicate upsell opportunities and new business potential to sales partners
Respond to service issues and resolve escalations
Proactively manage concerns with clients and operational partners
Use Salesforce to manage workflows, identify at-risk accounts, and prioritize outreach
Partner with field operations and sales teams to drive solutions and facilitate service recoveries
Document client interactions, issue resolutions, and contract updates
Track account health and performance

Requirements

What you’ll need

Minimum 1-2 years in a B2B sales or account management role
Experience ideally managing a high-volume client portfolio
Exceptional client experience and relationship-building orientation
Excellent verbal and written communication skills
Ability to influence and problem-solve effectively
Exceptional time management and prioritization skills
Ability to work cross-functionally with sales and operations teams
Salesforce experience preferred
Proficient in Microsoft Office Suite
Multifamily or service industry experience is a plus
Bachelor’s degree in Business, Communications, Marketing, or a related field preferred

Benefits

Comp & perks

Medical, dental, and vision coverage for you and your family
HSA with employer contributions
Flexible Spending Accounts
No preset accruals for flexible time off
10 company-paid holidays
401k with company match
Life and disability insurance
AD&D coverage
Business travel coverage
Tuition reimbursement up to $5,250 per year
Access to online education center
Referral bonuses
Pet insurance
Associate assistance programs
Discount programs
Rewards and recognition
Free access to Torch Fitness virtual programs
Uncapped monthly incentive potential based on retention and upsell success
Monthly guarantee during ramp-up period
100% remote work environment