Vice President of Operations

Valet Living

. Plan, direct, coordinate, and oversee MultiPro activities .

Posted 10/22/2026full-timeRemote • United StatesLead💰 $180,000 - $240,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive leadership in managing multi-site operations and geographically dispersed teams, with a strong focus on financial performance metrics, operational planning, and enhancing client experience. Proven ability to drive change and implement strategic initiatives while fostering a culture of operational excellence and continuous improvement.

Highest-signal resume keywords

Leadership ExperienceOperational PlanningFinancial Performance MetricsSales Team LeadershipProject Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational EffectivenessBudget ManagementPerformance Metrics DevelopmentChange ManagementSales Revenue Development

Soft Skills

Exceptional CommunicationAnalytical ThinkingCreative Problem SolvingOrganizational SkillsStakeholder Influence

Certifications & Qualifications

Bachelor’s DegreeMBA

Industry Keywords

Service-Based EnvironmentContractor-Driven EnvironmentPrivate Equity-Backed CompanyClient RetentionOperational Excellence

About the role

Key responsibilities & impact

Plan, direct, coordinate, and oversee MultiPro activities
Ensure development and implementation of efficient operations and cost-effective systems
Deliver on the value proposition to clients
Consult with senior leadership to determine business goals and initiatives
Visit with Regional Directors to relay information about company needs
Review operational data and infer organizational success
Influence, implement, and communicate MultiPro’s strategic direction
Partner with the President on change management initiatives and lead successful adoption
Monitor market conditions, competitive properties, and other market forces
Collaborate with executive leadership on company goals, operations projects, and systems
Create a culture of operational excellence, safety, consistency, accountability, and continuous improvement
Develop performance metrics and systems to track and improve results
Develop regional plans driving sales revenue and organizational alignment
Hire and develop exceptional associates
Manage budgets and resource planning
Collaborate with marketing on sales and retention channels
Enhance client experience and support long-term client retention and satisfaction
Support diligence by identifying risks and opportunities and driving acquisition integration
Establish and implement organizational policies, practices, standards, and safety measures
Manage vendor relationships, performance, agreements, and negotiations
Identify and implement processes, technologies, and systems to improve operational effectiveness
Perform other duties as assigned

Requirements

What you’ll need

10+ years of leadership experience managing multi-site operations and geographically dispersed teams
Experience leading large operational organizations, preferably within service-based and contractor-driven environments
Strong understanding of financial performance metrics, budgeting, and operational planning
Experience leading sales teams and overseeing customer experience initiatives
Ability to take business initiatives from concept to implementation while aligning teams and resources
Exceptional ability to communicate complex ideas clearly and influence stakeholders across the organization
Creative, analytical thinker who can identify opportunities, solve complex challenges, and drive change
Strong organizational and project management skills with the ability to manage multiple priorities
Bachelor’s Degree preferred
MBA strongly preferred
Experience working within a private equity-backed company preferred

Benefits

Comp & perks

Total annual variable compensation at target is intended to approximate 25% of base salary
Medical, dental, and vision coverage for you & your family
HSA with employer contributions
Flexible Spending Accounts
401k with company match
Life and disability insurance
AD&D
Business travel coverage
No preset accruals—manage your time and work-life balance your way
10 company-paid holidays
Tuition reimbursement up to $5,250 per year
Access to our online education center
Referral bonuses
Pet insurance
Associate assistance programs
Discount programs
Rewards and recognition
Free access to Torch Fitness virtual programs
Promotion from within