IT Systems Administrator

Valiant Solutions

. Provide day-to-day technical support for employees and corporate systems .

Posted 9/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $60,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong technical support capabilities, with a focus on managing SaaS platforms, troubleshooting issues, and automating processes. Proficient in documentation and independent management of IT operations while maintaining attention to detail and effective communication.

Highest-signal resume keywords

Technical SupportSaaS Platform AdministrationTroubleshooting SkillsAutomation InterestDocumentation Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingAccount ProvisioningPermissions ManagementEndpoint ManagementCloud ApplicationsPowerShellBashPythonJavaScriptSQL

Soft Skills

OrganizationCommunicationAttention to DetailIndependenceWillingness to Learn

Tools & Technologies

Google WorkspaceMicrosoft 365AWSAutomation PlatformsAPI Integrations

Industry Keywords

IT SupportSystems AdministrationHelp DeskTechnical ExperienceCloud Systems

Tech Stack

Tools & technologies

AWSCloudJavaScriptPythonSQL

About the role

Key responsibilities & impact

Provide day-to-day technical support for employees and corporate systems
Manage onboarding, offboarding, account provisioning, permissions, groups, and software access
Support Google, Microsoft, AWS, and other SaaS platforms
Troubleshoot authentication, browser, application, device, and access issues
Maintain accurate IT documentation, procedures, system records, and asset information
Assist with endpoint, account, license, and access management
Coordinate with vendors and external support when needed
Take ownership of recurring IT tasks with minimal supervision
Identify repetitive or inefficient processes and recommend ways to simplify or automate them
Contribute to AI-enabled internal tools, workflow automation, scripting, API integrations, internal applications, data processing and reporting, cloud systems, and software/platform engineering projects as opportunities arise
Learn Valiant's systems and handle common support requests
Independently manage routine IT operations and improve or automate recurring processes
Reduce senior staff involvement in routine support and contribute to automation, integration, or development projects

Requirements

What you’ll need

1-3 years of IT support, systems administration, help desk, or similar technical experience preferred; strong entry-level candidates will be considered
Development experience is not required, but an interest in automation, artificial intelligence, software, or engineering is strongly preferred
Strong troubleshooting and general technical skills
Experience administering business applications or SaaS platforms
Familiarity with Google Workspace, Microsoft 365, or similar environments
Basic understanding of permissions, authentication, networking, endpoints, and cloud applications
Strong organization, documentation, and communication skills
Ability to work independently and manage multiple responsibilities
Strong attention to detail
Demonstrated ability and willingness to learn new technologies
Experience with PowerShell, Bash, Python, JavaScript, APIs, automation platforms, SQL, Git, cloud platforms, or web development is beneficial but not required
Quiet and distraction-free workspace with adequate internet
Full attention and availability during working hours
Schedule aligned with coworkers' and Valiant's clients' core business hours
Current or future outside employment engagements must be disclosed and receive written approval
Must not solicit or conduct outside business during Valiant Solutions' and its clients' core business hours

Benefits

Comp & perks

Valiant pays 99% of the Medical, Dental, and Vision Coverage for Full-time Employees
Valiant contributes 25% towards Health Coverage for Family and Dependents
100% Paid Short Term Disability and Life Insurance Policy for Full-time Employees
100% Paid Certifications
401K Matching up to 4%
Paid Time Off
Paid Federal Holidays
Wellness & Fitness Program
Valiant University – Online Education and Training Portal
FSA programs for: Medical Costs, Dependent Care, Transit, and Parking
Referral Bonuses
100% remote work
Work-life balance
Career development opportunities