Product Designer, UX, Customer Journey

VALIS

. Map and maintain journeys for CEOs and founders, client administrators, end users, and the deployment team .

Posted 11/6/2026full-timeRemote • United Kingdom, France, Poland, Germany, NetherlandsSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in product design for B2B SaaS, focusing on user experience and interface design, including the development of design systems and onboarding processes. Proficient in utilizing AI tools and writing specifications for AI agents to enhance product usability and communication.

Highest-signal resume keywords

7+ Years In Product DesignB2B SaaS ExperienceStrong UX And UI SkillsExperience Building Design SystemsFluent English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Journey MappingInformation ArchitectureVisual DesignInteraction DesignOnboarding DesignPrototypingSpecification WritingData-Heavy Tools DesignAdmin And Permission FlowsMobile App Design

Soft Skills

Product-Shaping Mindset

Tools & Technologies

AI ToolsReactTypeScriptGitHub

Industry Keywords

B2B SaaSUser ExperienceDesign SystemIn-Product CommunicationEnterprise Users

Tech Stack

Tools & technologies

ReactTypeScript

About the role

Key responsibilities & impact

Map and maintain journeys for CEOs and founders, client administrators, end users, and the deployment team
Observe client rollouts and installation sessions, identify usability problems, and prioritise them for engineering
Define and track activation, adoption, and time-to-first-value experience metrics
Design core desktop app surfaces, including daily brief, meetings library, calendar, and chat
Design the mobile app and admin panel
Design onboarding from first installation through data-source connection and first useful answer
Write specifications and prototypes for engineers and AI agents
Review shipped work and send it back when the experience is not right
Build the Valis design system from scratch and maintain it in the codebase
Own in-app notifications, release notes, user guides, and trainings
Tailor product communications for CEOs and employees

Requirements

What you’ll need

7+ years in product design, including 3+ years owning the experience of a B2B SaaS product end to end
Portfolio showing complex products made simple, including data-heavy tools, admin and permission flows, and desktop and mobile apps
Strong UX and UI skills, including research, journey mapping, information architecture, and high-quality visual and interaction design
Experience building a design system from scratch and getting engineers to adopt it
Experience designing onboarding and in-product communication, with measurable results
Hands-on daily use of AI tools such as Claude, Claude Code, or similar
Ability to write specifications an AI agent can execute
Product-shaping mindset in a rapidly changing product environment
Fluent English
Nice to have: experience designing AI-native products, including assistants, agents, chat, or generated content
Nice to have: prototyping in React / TypeScript and working in GitHub alongside engineers
Nice to have: experience with enterprise users, including admins, IT, security, and access settings
Nice to have: good working knowledge of RU language

Benefits

Comp & perks

Competitive base
Performance-based bonus
Opportunity to join the team during fast growth