Shipping Coordinator

Valley Cabinet, Inc

. Coordinate shipments using common carriers, freight providers, and delivery services .

Posted 10/13/2026full-timeDe Pere • Wisconsin • United StatesMid-LevelSenior💰 $23 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and time management skills while effectively coordinating shipments, managing customer service inquiries, and maintaining accurate records. Proficient in Microsoft Office and capable of resolving shipping-related issues in a fast-paced environment.

Highest-signal resume keywords

Customer ServiceShipping CoordinationOrder ProcessingMicrosoft Office ProficiencyAttention to Detail

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Shipping CoordinationOrder ProcessingFreight QuotesInvoice ProcessingCustomer Account Support

Soft Skills

Strong Organizational SkillsTime ManagementProfessional CommunicationRelationship-BuildingProblem-Solving

Industry Keywords

LogisticsTransportationCustomer ServiceAdministrative SupportOrder Fulfillment

About the role

Key responsibilities & impact

Coordinate shipments using common carriers, freight providers, and delivery services
Obtain freight quotes and estimate shipping costs
Schedule and coordinate shipment pickups and deliveries
Assist with scheduling and coordinating local delivery routes
Track shipments and monitor delivery status
Communicate with customers regarding shipment schedules, details, delivery status, payment requirements, and shipping-related questions
Support customer service activities and order-related inquiries
Assist with order entry, order maintenance, and customer account support
Provide updates on order status and customer requests
Process customer payments related to shipments and orders
Prepare and process invoices following shipment completion
Review and approve shipping-related invoices and charges
Maintain accurate shipping, billing, customer records, and documentation
Assess and resolve shipping and customer service issues according to established procedures
Complete tasks accurately and in a timely manner while managing multiple shipments, requests, and priorities
Support timely and accurate order fulfillment and delivery activities
Partner with customer service, production, shipping, accounting, sales, and other departments
Maintain a clean and organized work environment
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent required
1–3 years of customer service, administrative, shipping, logistics, transportation, accounting, order processing, or related experience preferred
Basic understanding of customer service, shipping, logistics, and office workflows
Strong organizational and time management skills
Strong attention to detail and accuracy
Ability to manage multiple priorities and deadlines in a fast-paced environment
Ability to communicate professionally with customers, carriers, and internal team members
Strong customer service and relationship-building skills
Ability to identify and resolve routine customer service and shipping-related issues
Proficiency in Microsoft Office and other business systems
Ability to learn company products, processes, systems, and shipping procedures
Ability to work independently while maintaining collaboration with team members
Strong verbal and written communication skills in English
Ability to work full-time; schedule may vary based on workload and overtime may be required
Applicants may be subject to pre-employment screening, including drug screening, reference checks, employment verifications, background screening, and/or skills assessments
Must comply with company policies, procedures, and workplace standards

Benefits

Comp & perks

80 Hours of Paid Time Off (PTO) available upon hire
Paid Holidays — Eligible upon hire
Comprehensive Benefits Package, including Company-Paid Life Insurance and Short-Term Disability, with eligibility beginning the 1st of the month following 30 days of employment
401(k) with up to a 5% employer contribution
Performance Reviews at 2 months, 6 months, 12 months, and annually thereafter
Opportunities to grow and learn new skills
Reasonable accommodations during the interview process
Equal opportunity employer