Mortgage Product Strategist

Valon

. Shape the development of Valon’s SaaS mortgage servicing platform .

Posted 9/29/2026full-timeRemote • United StatesSeniorLead💰 $100,000 - $195,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive mortgage servicing expertise with a focus on client engagement, technical implementation, and operational excellence. Capable of translating client needs into actionable product features while collaborating effectively with cross-functional teams.

Highest-signal resume keywords

Mortgage Servicing ExperienceClient-Facing ExperienceTechnical Implementation ManagementSubject Matter ExpertWorkflow Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mortgage ServicingTechnical ImplementationWorkflow BuildingDebuggingOptimizing Workflows

Soft Skills

Client EngagementCollaborationCommunication

Industry Keywords

ForeclosureBankruptcySaaSEnterprise ClientsProduct Support

About the role

Key responsibilities & impact

Shape the development of Valon’s SaaS mortgage servicing platform
Own rollout of the platform with enterprise clients
Drive customer engagements from the opening sales pitch through implementation and post-launch success
Act as a mortgage servicing subject matter expert to help shape business requirements into product features
Engage clients across the deployment cycle, including sales demos, enablement, and product support
Educate clients on successful use of Valon’s system
Understand client needs and tailor solutions that drive measurable outcomes
Collaborate with Product, Engineering, and Ops teams to translate feedback into feature requests and platform improvements
Support client implementations through travel as needed

Requirements

What you’ll need

10+ years of mortgage servicing experience
Strong domain knowledge of most mortgage servicing industry concepts
Direct experience managing the technical and operational implementation of a new servicing system
Prior experience with Foreclosure & Bankruptcy preferred
Client-facing experience
Ability to act as a mortgage servicing subject matter expert
Technically capable, including building, debugging, and optimizing workflows
Authorized to work for any employer in the United States of America
Ability to travel as needed, approximately 25–50%

Benefits

Comp & perks

Meaningful stake in the company via equity
401k plan
Comprehensive medical, dental, & vision benefits
Pre-tax commuter benefits for public transportation, rideshare services, and parking expenses
Company-wide orientation and learning & development opportunities
Regular review cycles featuring 360 degree feedback
Quarterly budgets for team and company outings
Flexible paid time off
Sick days
11 company holidays
12 weeks fully paid baby bonding time for birthing and non-birthing parents