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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in cloud engineering and DevOps practices, with a strong focus on incident response, automation, and infrastructure management. Proficient in utilizing major cloud platforms and observability tools to enhance operational efficiency and service reliability.
Highest-signal resume keywords
Cloud EngineeringIncident ResponseInfrastructure as CodeMonitoring and AlertingScripting and Automation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cloud Platform ExperienceLinux AdministrationWindows Server AdministrationPython ScriptingBash ScriptingPowerShell ScriptingDockerKubernetesITIL PracticesAI-First Approach
Soft Skills
Clear CommunicationStrong TroubleshootingHigh AdaptabilityAnalytical JudgmentCalm Under Pressure
Tools & Technologies
AWSAzureGCPDatadogPagerDutyServiceNowJira Service Management
Industry Keywords
24x7 OperationsManaged ServicesChange ManagementProblem ManagementService Improvement
Tech Stack
Tools & technologiesAWSAzureCloudDockerGoogle Cloud PlatformKubernetesLinuxPythonServiceNow
About the role
Key responsibilities & impact- Operate, monitor, and continuously improve client cloud environments
- Lead response to incidents within agreed SLAs as part of a 24x7 rotation
- Monitor AWS, Azure, and/or GCP infrastructure using observability tooling; triage alerts and respond to incidents, including nights, weekends, and holidays as scheduled
- Lead incident response, root cause analysis, and problem management for production issues
- Execute and support change requests, patching, backups, and routine maintenance following change management and least-privilege access processes
- Design, build, and maintain Infrastructure as Code and CI/CD pipelines to automate provisioning and reduce manual toil
- Improve monitoring, alerting, and dashboarding to increase visibility and reduce mean time to detect and resolve
- Support security operations by applying patches, responding to vulnerability findings, and following incident escalation procedures
- Maintain runbooks, knowledge base articles, and shift handover notes for 24x7 continuity
- Collaborate with client stakeholders, account teams, and cross-functional Valtech engineering teams on service improvement initiatives
- Contribute to capacity planning, cost optimization, and reliability improvements using SLOs and SLIs
- Participate in on-call rotation and follow escalation and paging procedures for priority incidents
Requirements
What you’ll need- Advanced/Fluent English
- 5+ years of experience in cloud engineering, DevOps, SRE, or infrastructure support roles, ideally within a managed services or 24x7 operations environment
- Deep, hands-on experience with at least one major cloud platform (AWS, Azure, or GCP); multi-cloud experience is preferred
- Working knowledge of Linux and/or Windows Server administration
- Scripting/automation experience with Python, Bash, or PowerShell and familiarity with Infrastructure as Code tools
- Solid experience with containerization and orchestration using Docker and Kubernetes
- Familiarity with monitoring and incident management tooling such as Datadog, PagerDuty, ServiceNow, or Jira Service Management
- Understanding of ITIL-aligned incident, problem, and change management practices
- Strong troubleshooting skills and ability to remain calm and methodical during high-pressure incidents
- Clear written and verbal communication skills for shift handovers and client-facing updates
- Willingness and ability to work rotating shifts, including nights, weekends, and public holidays, to support 24x7 coverage
- High adaptability and curiosity around emerging tools
- Strong analytical judgment to assess AI outputs
- Systems thinking to understand full incident-to-resolution chains with AI support
- Experience with an AI-first approach to triage, RCA generation, and observability insights
Benefits
Comp & perks- Flexibility, with remote and hybrid work options (country-dependent)
- Career advancement, with international mobility and professional development programs
- Learning and development, with access to cutting-edge tools, training, and industry experts
- Competitive compensation package