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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading complex digital initiatives, managing end-to-end digital product development, and ensuring delivery excellence through effective project governance and stakeholder management. Proficient in utilizing tools like Jira and Confluence for project management and leveraging AI tools to enhance delivery efficiency.
Highest-signal resume keywords
10+ Years Project Management ExperienceEnd-to-End Digital Product DevelopmentAgile Project DeliveryJira and Confluence ProficiencyStakeholder Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project GovernanceScope ManagementRisk ManagementBudgetingResource PlanningKPI DevelopmentData VisualizationBacklog ManagementDigital Program DeliveryCross-Functional Team Management
Soft Skills
Communication SkillsNegotiation SkillsFacilitation Skills
Tools & Technologies
JiraConfluenceMS ProjectAI-Enabled ToolsDashboards
Certifications & Qualifications
PMPScrum MasterPMI-ACPSAFe
Industry Keywords
Digital AgenciesConsulting FirmsProduct EngineeringHealthcare Digital EcosystemsEHR-Connected ExperiencesHIPAAPHIPAWCAG
Tech Stack
Tools & technologiesAEMPMP
About the role
Key responsibilities & impact- Lead complex digital initiatives from planning through execution
- Ensure delivery excellence, financial health, stakeholder alignment, and client satisfaction
- Lead and manage complex digital projects and programs on time, within scope, and within budget
- Run, support, and evolve retainers, fixed-price engagements, and Time & Materials contracts
- Coordinate internal resources and third-party vendors across workstreams
- Drive delivery across multi-brand, multi-site, and multi-market digital programs
- Define project scope, objectives, timelines, deliverables, risks, and success metrics
- Create and maintain project roadmaps, delivery plans, and execution strategies
- Develop, refine, and manage project and product backlogs using Jira
- Ensure staffing, resource allocation, capacity planning, and delivery readiness
- Identify, mitigate, and escalate risks, issues, and dependencies
- Monitor project performance through KPIs, dashboards, reporting frameworks, and data visualization tools
- Maintain project documentation and governance processes
- Manage client relationships and stakeholder expectations
- Own engagement health, delivery quality, financial performance, forecasting accuracy, and client satisfaction
- Support revenue forecasting, invoicing oversight, budget monitoring, and expense tracking
- Use AI-enabled tools to improve planning, collaboration, reporting, and delivery efficiency
- Partner with account leadership to identify growth opportunities within existing engagements
- Mentor Project Managers and delivery professionals and promote project management best practices
Requirements
What you’ll need- 10+ years of experience as a Project Manager within digital agencies, consulting firms, product engineering firms, or technology organizations
- Proven experience managing end-to-end digital product development and software delivery initiatives
- Experience with Jira, Confluence, and planning tools such as MS Project or similar
- Experience managing Fixed Price and Time & Materials engagements
- Experience delivering Agile projects and working with pod-based delivery models
- Practical experience leveraging AI tools to accelerate project and product delivery
- Strong knowledge of project governance, scope management, risk management, budgeting, and resource planning
- Experience building, interpreting, and utilizing dashboards, KPIs, and delivery metrics
- Strong stakeholder management, facilitation, communication, and negotiation skills
- Solid technical background, including technical, integration, and accessibility considerations
- Experience managing cross-functional teams in dynamic delivery environments
- Nice-to-have: experience delivering digital programs for health systems, payers, or life sciences organizations
- Nice-to-have: familiarity with healthcare digital ecosystems, EHR-connected experiences such as Epic MyChart, provider directories, scheduling, HIPAA, PHIPA, and WCAG
- Nice-to-have: previous Product Owner experience, including backlog prioritization, user stories, and acceptance criteria
- Nice-to-have: experience with Adobe Experience Manager, Edge Delivery Services, or similar enterprise CMS platforms
- Nice-to-have: experience delivering programs across multiple brands, sites, or business units
- Nice-to-have: experience working with globally distributed teams
- Nice-to-have: Bachelor’s degree in Computer Science, Engineering, Information Technology, Business Administration, or a related field
- Nice-to-have: PMP, Scrum Master, PMI-ACP, SAFe, or equivalent certifications
Benefits
Comp & perks- Comprehensive insurance plan with Gold, Silver, or Bronze modules; employer contribution of up to 80% depending on selected module
- Short- and long-term disability coverage
- Dialogue via Sun Life virtual healthcare services
- Employee and Family Assistance Program
- Complete mental health support program
- $500 Personal Spending Account for healthcare reimbursements, gym memberships, public transit passes, office supplies, or RRSP contributions
- RRSP retirement plan with 100% employer matching through DPSP, up to 4%
- Immediate RRSP contributions; DPSP contributions after 3 months; DPSP vesting after 24 months
- Flexible vacation policy, with 5 days available during probation and prorated vacation for the remainder of the year
- $30/month Personal Technology Reimbursement offered from day 1
- Winter holiday closure
- Flexible scheduling throughout the year, including sunny Friday afternoons when weekly hours are completed
- Continuous learning and professional growth opportunities
- Inclusive, values-driven workplace culture
- Reasonable accommodations during the interview process
