Medical Assistant

Vancouver Clinic

. Facilitate processing of prescription refills, MyChart messages, telephone calls, result notes, CRM requests, referrals, and other in-basket tasks using protocols and department workflows within scope of practice .

Posted 10/26/2026full-timeUnited StatesJuniorMid-Level💰 $24 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing prescription refills and managing in-basket tasks within an Internal Medicine department, while ensuring accurate documentation in electronic medical records. Maintains patient-focused care through effective communication and adherence to department protocols.

Highest-signal resume keywords

Back-Office Medical Assistant ExperienceElectronic Health Record ExperienceWashington State Medical Assistant CredentialAmerican Heart Association BLS CPR CertificationPrescription Refill Processing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical DocumentationPatient SchedulingMedication KnowledgeIn-Basket Task ManagementStandardized Medical Abbreviations

Soft Skills

Professional CommunicationProblem-SolvingKindness in Patient Care

Tools & Technologies

Epic EHRMyChart

Certifications & Qualifications

Washington State Medical Assistant CredentialAmerican Heart Association BLS CPR Certification

Industry Keywords

Internal MedicinePrimary CareMedical AssistantHealthcare ProviderPatient-Focused Care

About the role

Key responsibilities & impact

Facilitate processing of prescription refills, MyChart messages, telephone calls, result notes, CRM requests, referrals, and other in-basket tasks using protocols and department workflows within scope of practice
Document in the electronic medical record using standardized department protocols
Identify and resolve issues by clarifying with department leadership and/or medical providers
Review, gather, and document pertinent medical information needed by providers to process in-basket encounters
Handle all in-basket encounters within 72 business hours
Document objective, factual, time-specific, accurate, correctly spelled entries using approved medical abbreviations and terminology
Document all patient contact, including messages, telephone conversations, and face-to-face communication
Schedule patient appointments according to department protocols and workflows
Facilitate telephone communication and routine in-basket tasks for the Internal Medicine department
Deliver patient-focused care while communicating with kindness and professionalism

Requirements

What you’ll need

Minimum of 2 years back-office Medical Assistant experience in primary care required
Experience in Internal Medicine department preferred
High School diploma or equivalent
Required completion of one of the following: combination of experience and training resulting in a nationally recognized MA certification; formal MA program; formal medical services training program of the United States Armed Forces; EMT training and certification; or current Washington State Nursing Assistant-Certification
Must obtain Washington State Medical Assistant credential within required timeframe and maintain it in active status throughout employment
Experience processing prescription refills
General knowledge of different medications and drug classes
Current American Heart Association Health Care Provider BLS CPR certification
Experience with an electronic health record; Epic experience strongly preferred
Must live in the local Vancouver, WA or Portland, OR area for remote work
Secure home network with minimum upload speed of 5 Mbps and download speed of 25 Mbps
Authorized to work for any employer in the U.S.
Unable to obtain employment visa sponsorship
Successful completion of background screening and immunization requirements

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Long-term disability insurance
Health savings account
Flexible spending account
Employee assistance program
Supplemental benefits including voluntary life, critical illness, accident, hospital indemnity, identity theft protection, and legal services
401(k) retirement plan
Employer matching contribution up to 4%
Time off programs
Potential for remote work after successful completion of training and meeting remote work requirements