Senior Field Service Engineer

Vanderlande

. Provide leading technical response and tele-support for complex electro-mechanical and control system issues to support customers .

Posted 10/14/2026full-timeRemote • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong technical knowledge of Electro-Mechanical Systems and System Controls, with a focus on fault-finding, maintenance, and compliance with Health & Safety regulations. Proven ability to build effective customer relationships and manage multiple priorities while fostering a culture of continuous improvement.

Highest-signal resume keywords

Electro-Mechanical Systems KnowledgeFault-Finding and MaintenancePlanned Preventive Maintenance (PPM)MS Office ProficiencyExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electro-Mechanical SystemsFault-FindingMaintenanceRoot Cause AnalysisTechnical Problem SolvingPlanned Preventive Maintenance (PPM)Health & Safety ComplianceContinuous ImprovementTechnical TrainingPerformance Monitoring

Soft Skills

Excellent CommunicationOrganisational SkillsRelationship BuildingCollaborationTrust-Building

Tools & Technologies

Maximo (CMMS)PLCs (Programmable Logic Controllers)FSCs (Field Service Controllers)

Certifications & Qualifications

City & Guilds / NVQ Level 3 in Maintenance Mechanical / Electrical Discipline

Industry Keywords

Electro-Mechanical SystemsControl SystemsHealth & Safety RegulationsOperational Fault CorrectionCustomer SupportPerformance ImprovementTechnical SupportPreventive MaintenanceStakeholder EngagementSafety-First Culture

About the role

Key responsibilities & impact

Provide leading technical response and tele-support for complex electro-mechanical and control system issues to support customers
Coordinate operational fault correction activities on MHE in collaboration with operations managers
Review and monitor system performance daily, identify root causes of equipment and system failures, and analyse problems to prevent recurrence
Maintain accurate documentation and ensure compliance with site legislative Health & Safety regulations
Take full accountability for Planned Preventive Maintenance (PPM) activities
Participate in performance improvement programmes and technical training initiatives
Build and maintain effective customer relationships and strengthen partnerships with primary contractors
Provide timely and professional issue resolution for customers and internal teams
Foster collaborative relationships with subcontractors, internal business support functions, and wider stakeholders
Continuously improve technical and soft skills and adopt best practices
Champion a safety-first culture and ensure a safe working environment

Requirements

What you’ll need

You are in the possession of a City & Guilds / NVQ level 3 or above in maintenance mechanical / electrical discipline
Strong technical knowledge of electro-mechanical systems and system controls, including fault-finding and maintenance
Proficiency in MS Office applications is essential
Experience with Maximo (CMMS system) is desirable
Familiarity with PLCs (Programmable Logic Controllers) and FSCs (Field Service Controllers) is highly advantageous
Ability to analyse complex technical problems and implement effective solutions
Excellent communication skills to build trust-based relationships with customers and stakeholders
Strong organisational skills with the ability to manage multiple priorities in a dynamic environment
Commitment to continuous improvement and professional development

Benefits

Comp & perks

224 Hours holiday (28 days)
Aviva Medical Cover & Pension
YuLife – Wellbeing membership with fast access to GP appointments, health and wellbeing support, and rewards
Cycle to work scheme
Yellow Nest childcare salary sacrifice scheme
Access to Achievers – an award-winning internal recognition platform