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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Account Management and full cycle sales, with a strong focus on customer relationship building and strategic expansion. Proficient in utilizing AI tools to enhance workflows and drive customer retention and revenue growth.
Highest-signal resume keywords
Account ManagementFull Cycle SalesCustomer Relationship BuildingExpansion Pipeline DevelopmentExceptional Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Cycle ManagementForecastingPipeline HygieneConsultative SellingNegotiation
Soft Skills
CollaborationMotivationSense of UrgencyAdaptability
Tools & Technologies
SFDCAI Tools
Industry Keywords
ComplianceSecurityCustomer Success ManagementCustomer RetentionNet Revenue Expansion
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner
- Develop a deep understanding of Vanta’s current product offerings and learn Vanta’s product roadmap to address customers confidently
- Maintain strong partnerships and alignment with CSMs to understand customer health and execute coordinated communication
- Collaborate on account plans to identify expansion opportunities and increase customers’ usage of Vanta’s platform via new frameworks and security tools
- Manage the entire sales cycle for expansion or renewal opportunities from first meeting to close, including negotiation and coordinating internal resources
- Accurately forecast monthly expansion and churn
- Maintain a clean SFDC instance with meticulous pipeline hygiene
- Focus on customer needs and provide a consultative approach to architecting solutions
- Own expansion and retention of Vanta’s APJ customers
- Serve as the primary point of contact for post-sale commercial conversations, including mid-cycle upsells and renewals
- Align Vanta’s solutions with customer objectives to mature their compliance and security programs
- Drive net revenue expansion and improve customer retention
Requirements
What you’ll need- 3+ years in Account Management, full cycle sales, or related roles
- This is a hybrid role (three days a week in office) based out of our Sydney office
- Strong ability to prospect and drive expansion pipeline from a set book of current customers
- Exceptional communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging
- Be highly motivated with a sense of urgency and willingness to adjust
- Able to effectively collaborate with a wide range of departments including CS, Marketing, Enablement, and Support
- Ability to use AI in day-to-day work to amplify their skills and strengthen their outcomes, applying it across routine workflows, actively building fluency through experimentation, and exercising sound judgment to ensure AI-assisted work meets a high quality bar
- Previous experience in security and compliance is not required, but highly desirable
- Legally authorized to work in Australia
- Able to commute to the Sydney office three days per week and relocate if needed
Benefits
Comp & perks- Industry-competitive salary and equity
- Healthcare stipend towards health insurance for you and your dependents
- 16 weeks paid Parental Leave for all new parents
- Health & wellness stipend
- Remote workspace, internet, and cellphone stipend
- Commuter benefits for team members who attend the office
- 20 days of Annual Leave per year
- 9 company-paid holidays
- Virtual team building activities, lunch and learns, and other company-wide events