Platform Manager, CRM

Vantage Data Centers

. Lead project teams in gathering requirements and designing solutions .

Posted 10/12/2026full-timeDenver • Colorado • United StatesMid-LevelSenior💰 $140,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading project teams to gather requirements, design solutions, and manage enterprise systems. Proficient in translating requirements into actionable tasks while maintaining strong organizational and project management skills.

Highest-signal resume keywords

Enterprise Systems AdministrationServiceNowSalesforceProject ManagementAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Systems InstallationSoftware ConfigurationGap AnalysisData Center ExperienceRequirements GatheringSolution DesignRoadmap DevelopmentProof-of-Concept DevelopmentTechnology IntegrationVendor Management

Soft Skills

Excellent CommunicationInterpersonal AbilitiesAttention to DetailCustomer-Focused MindsetAbility to Multitask

Certifications & Qualifications

Bachelor’s Degree in Information TechnologyBachelor’s Degree in Computer Science

Industry Keywords

IT ServicesBusiness OperationsContinuous ImprovementUser AdoptionCollaboration

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Lead project teams in gathering requirements and designing solutions
Capture, analyze, and document requests for new IT services
Translate requirements into actionable tasks for Infrastructure & Service Desk teams
Liaise between enterprise platform departments and internal collaborators
Build relationships with collaborators
Drive user adoption through adoption and data-quality dashboards and continuous-improvement strategies
Receive and evaluate service and enterprise-platform requests
Research technology opportunities to improve business operations and processes
Perform gap analysis and recommend system improvements
Develop roadmaps and proof-of-concepts
Maintain and prioritize a backlog of enhancements and fixes
Evaluate and improve business processes and technology integration
Troubleshoot immediate issues and identify solutions or training needs
Manage third-party vendors
Monitor new tools, capabilities, and enterprise-platform updates
Perform additional duties assigned by Management

Requirements

What you’ll need

Bachelor’s degree or equivalent experience in Information Technology, Computer Science, or a related field
3–5 years of experience working with Enterprise Systems administration, application management, or similar responsibilities
Expertise in systems, software installation, and configuration
Experience leading discovery workshops, solution presentations, and prototype demonstrations
Data Center experience preferred but not required
Experience with ServiceNow and/or Salesforce preferred but not required
Strong organizational and project management skills
Excellent communication and interpersonal abilities
Strong attention to detail and accuracy
Analytical, decision-making, and problem-solving skills
Ability to multitask and prioritize in a fast-paced environment
Ability to communicate platform value and engage collaborators at all levels
Customer-focused mindset
Ability to work independently and as part of a team
Willingness to travel up to 5%

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Life and AD&D coverage
Short- and long-term disability coverage
Paid time off
Employee assistance
401(k) program with company match
Voluntary benefits
Above-market total compensation package
Health and welfare benefits
Retirement benefits
Paid leave benefits
Recognition, training and development