Operations Support Engineer

Vantor

. Schedule and coordinate backend ground systems, antennas, and related resources with external vendors to meet mission contact requirements and operational priorities .

Posted 11/12/2026full-timeLongmont • Colorado • United StatesJunior💰 $59,000 - $85,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in satellite operations and ground systems management, with a strong focus on troubleshooting hardware and software issues. Proficient in developing operational tools and metrics to enhance system performance and reliability.

Highest-signal resume keywords

Satellite Operations ExperienceLinux-Based Operating EnvironmentsPython ProgrammingAWS Cloud ArchitectureTechnical Writing Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Troubleshooting Hardware IssuesTroubleshooting Software IssuesScheduling Ground SystemsMonitoring System HealthAnalyzing Telemetry DataDeveloping Operational MetricsCloud-Based CapabilitiesTechnical DocumentationInvestigating Technical ProblemsSystem Integration

Soft Skills

Effective CollaborationCustomer Communication

Tools & Technologies

KibanaElasticsearchGitHubCI/CD PlatformsJenkinsTravis CITeam Foundation Server

Certifications & Qualifications

U.S. Government Secret Security Clearance

Industry Keywords

Ground SystemsAntenna ResourcesOperational PrioritiesMission ContactsOperational RisksSystem DegradationsEquipment PerformanceOperational Environment

Tech Stack

Tools & technologies

AWSCloudElasticSearchJavaJenkinsLinuxPythonRubyTFS

About the role

Key responsibilities & impact

Schedule and coordinate backend ground systems, antennas, and related resources with external vendors to meet mission contact requirements and operational priorities
Provide operational coverage through a rotating schedule including day, swing, overnight, weekend, and standard office-hour shifts
Monitor system health and analyze telemetry and operational data to identify anomalies, validate equipment performance, and determine appropriate escalation paths
Coordinate with vendors, service owners, and engineering teams to investigate and resolve hardware, software, antenna, and system-integration issues
Track investigations, maintenance activities, corrective actions, system degradations, upgrades, and operational risks through resolution
Develop and maintain metrics, reports, and dashboards covering ground system and antenna availability, contact performance, data capture, and other key operational indicators
Develop and improve operational tools, cloud-based capabilities, processes, procedures, and technical documentation to strengthen efficiency, reliability, situational awareness, and operator readiness

Requirements

What you’ll need

U.S. citizenship
Willingness and ability to obtain and maintain a U.S. Government Secret security clearance
Bachelor’s degree in engineering or a related field; four additional years of relevant experience may be substituted for a degree
Demonstrated ability to troubleshoot hardware and software issues and investigate unfamiliar technical problems
Ability to collaborate effectively with internal teams, customers, and external vendors in a time-sensitive operational environment
One or more years of experience with satellite operations, satellite ground systems, antennas, or antenna-associated ground equipment
Experience scheduling ground systems, antenna resources, mission contacts, or other operationally constrained technical resources
Proficiency in Linux-based operating environments
Experience with Python, Ruby, Java, or a similar programming or scripting language
Experience with AWS cloud architecture or cloud-based operational systems
Familiarity with Kibana, Elasticsearch, GitHub, or CI/CD platforms such as Jenkins, Travis CI, or Team Foundation Server
Strong customer communication and technical writing skills

Benefits

Comp & perks

401(k) with company match
Mental health resources
Student loan repayment assistance
Adoption reimbursement
Pet insurance
Incentive eligible with a target based on contribution, company performance, and/or individual results achieved