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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Cloud Operations, focusing on automation, performance optimization, and infrastructure management across various cloud platforms. Proficient in collaborating with cross-functional teams to enhance application deployment and operational workflows.
Highest-signal resume keywords
Cloud Operations ManagementAutomation and Software DevelopmentCI/CD Pipeline ImplementationInfrastructure as Code (IaaS)Containerization with Docker and Kubernetes
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
JavaPythonRubyC/C++PL/SQLPowerShellBASHWindows Server AdministrationLinux AdministrationSQL
Soft Skills
Strong Troubleshooting SkillsCommunication Skills
Tools & Technologies
AWSAzureGoogle Cloud PlatformIBM CloudChefPuppetAnsibleAWS CloudFormationJenkinsGit
Industry Keywords
SaaS Application ArchitectureNetworking PrinciplesLoad BalancersDatabase ServersNewRelicCloudWatch
Tech Stack
Tools & technologiesAnsibleAWSAzureChefCloudDockerFirewallsGoogle Cloud PlatformJavaJenkinsKubernetesLinuxPostgresPuppetPythonRubySQLC++
About the role
Key responsibilities & impact- Ensure services run smoothly, remain highly available, and are cost-effective
- Monitor and resolve production problems with zero or minimal business impact
- Handle and resolve Cloud Operations requests according to standard procedures
- Support, optimize, and improve production environments as part of a cloud engineering squad
- Perform proactive maintenance of supported customer environments
- Manage application infrastructures across geographically dispersed data centers
- Work with application teams to automate application setup, deployment, and configuration
- Develop technical solutions to automate processes and improve business operations
- Monitor and tune application infrastructure for performance, availability, and resource utilization
- Engineer and deploy releases, enhancements, upgrades, and new applications across non-production and production environments
- Maintain internal tooling, processes, and procedures and contribute to improvement plans and roadmaps
- Provide input on scalability, capacity planning, and high availability
- Collaborate with Architecture, Development, and Quality Assurance teams on technical planning
- Act as subject matter expert for new features and enhancements and share knowledge with the team
- Lead technical discussions and design for new projects
- Identify process improvements and improve operations workflows with stakeholders
- Progress from learning and shadowing during the first 30 days to independently managing Cloud Operations tasks by 90 days
Requirements
What you’ll need- Bachelor's degree in Computer Science, Software Engineering, or equivalent experience
- 2–4 years of professional experience in a DevOps role
- Previous experience working on a client-facing product or service in production
- Exposure to modern SaaS application architecture
- Knowledge of IaaS and cloud platforms such as IBM Cloud, AWS, Azure, and Google Cloud Platform
- Experience in automation and software development with Java, Python, Ruby, C/C++, or PL/SQL
- Scripting capability in PowerShell, BASH, or Python
- Knowledge of Chef, Puppet, Ansible, and AWS CloudFormation
- Strong technical knowledge of Windows Server and Linux administration, including RedHat/CentOS and Ubuntu
- Knowledge of networking principles, firewalls, load balancers, hardware configurations, and database servers
- Experience implementing, delivering, and troubleshooting CI/CD build pipelines using Jenkins, Git, GitHub, and AWS integration
- Experience with Docker and Kubernetes, including container application implementation and troubleshooting
- Experience in SQL and PostgreSQL server administration, backup/recovery, and T-SQL scripting
- Strong knowledge of NewRelic and CloudWatch
- Strong troubleshooting and communication skills
- Demonstrated ability to learn new technologies and frameworks
Benefits
Comp & perks- Comprehensive medical, dental, and vision coverage tailored to your local needs
- PTO and public holidays
- Dedicated volunteer days
- Dedicated learning days supporting continuous growth, skill development, and professional learning
- Compensation that reflects your market and your value
- Retirement plans
- Tuition assistance for continuing education and professional development
- Remote and hybrid options available across most regions
- Bonuses and commissions for eligible sales roles may be included in the compensation package
