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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in system architecture solutions, including advanced knowledge of compute, storage, network, and disaster recovery strategies. Proficient in collaborating across IT disciplines and effectively communicating technical concepts to diverse audiences.
Highest-signal resume keywords
System Architecture SolutionsCompute, Storage, Network ExpertiseCloud Platform Strategy (PaaS, SaaS, HaaS, IaaS)Disaster Recovery and Backup SolutionsClient Communication and Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Server SupportStorage ManagementNetwork AdministrationBackup SolutionsIdentity and Access ManagementData PrivacyEncryption TechniquesMicrosoft AzureNon-Functional Requirements AnalysisHigh Availability Solutions
Soft Skills
Problem-SolvingDecision-MakingInterpersonal SkillsOrganizational SkillsCommunication Skills
Tools & Technologies
VC3 StandardsTechnical Sales CyclesArchitecture BlueprintsSituation-Analysis AssessmentsMicrosoft Licensing Models
Certifications & Qualifications
Bachelor’s Degree in Information TechnologyBachelor’s Degree in Computer ScienceCriminal Justice Information Systems (CJIS) Compliance
Industry Keywords
SMB EnvironmentsIT StrategyBusiness Architecture FrameworkTechnology VendorsArchitectural Trends
Tech Stack
Tools & technologiesAzureCloud
About the role
Key responsibilities & impact- Ensure infrastructure work aligns with the Business Architecture framework, IT strategy, strategic drivers, and standards
- Work with Client Strategy, PMO, Implementation, and Onboarding teams to onboard client technologies and define future network, compute, and storage infrastructure
- Assess system requirements and designs against best practices, technology advances, industry standards, and business needs
- Provide direction on feasible, cost-effective system architecture solutions
- Follow and maintain VC3 standards and processes
- Consult with Client Strategic Advisors and clients on IT approaches and directions
- Develop and maintain a catalog of VC3 technical capabilities, technologies, and platforms; identify overlaps and gaps
- Create value-based proposals addressing business drivers and pain points and guide technical sales cycles
- Manage internal proposal requests and ensure complete, appropriate solutions
- Produce high-level architecture blueprints guiding implementation of client projects
- Prepare situation-analysis assessments covering reliability, capacity growth, backups, and related architecture standards
- Analyze technical requirements to determine infrastructure designs, potential issues, and costs
- Participate in Project Implementation Reviews
- Monitor industry standards, software and data innovation, architectural trends, and technology vendors
- Update product lines, standard labor and product templates, and high-level review documents
- Maintain accurate timesheets and troubleshooting/client communication notes
- Escalate complex issues when appropriate
- Participate in team huddles, L10 meetings, one-on-ones, training, and other team meetings
- Communicate clearly with clients and colleagues and collaborate across VC3 departments to maximize client satisfaction
Requirements
What you’ll need- Bachelor’s degree in Information Technology or Computer Science, diploma, or equivalent experience
- At least 5+ years’ direct experience supporting and maintaining Server, Storage, Network & Backups in SMB environments
- Good problem-solving and decision-making skills
- Ability to understand and analyze complex issues
- Self-motivated, detail-oriented, highly organized, and able to handle varied responsibilities efficiently
- Very strong interpersonal skills and ability to build effective working relationships, solicit cooperation, and resolve conflicts
- Ability to collaborate across IT disciplines
- Excellent communication skills, including documenting, visualizing, presenting to mixed audiences, and balancing talking and listening
- Advanced knowledge of identity, directory, authentication/authorization, single sign-on, access management, encryption, data privacy, backup, and disaster recovery
- Expert knowledge of compute, storage, network, load balancing, scalability, and availability
- Intermediate practical knowledge of cloud platform strategy and implementation, including PaaS, SaaS, HaaS, and IaaS in Microsoft Azure
- Intermediate knowledge of Microsoft licensing models for Azure and on-premises infrastructure
- Strong experience determining and addressing non-functional requirements, including response times, availability, disaster recovery, scalability, and data retention
- Proven record of architecting and building solutions for business-critical operations, high availability, backup, restore, and disaster recovery
- Must meet Criminal Justice Information Systems (CJIS) requirements post-employment
- Must pass criminal and department of motor vehicles background checks if selected
Benefits
Comp & perks- Employee and Family Assistance Program supporting mental health and leave
- Company-matched 401(k)/RRSP plans
- Leadership Academy
- Monthly learning sessions
- Mentorship programs
- Learning reimbursements
- Internal career fairs
- Job shadowing
- Personalized career-pathing and internal mobility
- Autonomy and recognition
- Transparent leadership and manager support
- Criminal and department of motor vehicles background checks subject to selection
- CJIS requirements post-employment
