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Medical Billing Collections Consultant
Vector Outsourcing Solutions Philippines. Track and manage accounts receivable, ensuring aging amounts remain within targeted levels .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing accounts receivable and handling medical billing and collections, with a strong understanding of the US healthcare system and effective communication skills for patient interactions.
Highest-signal resume keywords
Accounts Receivable ManagementMedical BillingPhone CollectionsUS Healthcare System KnowledgeVerbal And Written Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ProcessingPayment NegotiationDenial ManagementPayment ProcessingCollection Strategies
Soft Skills
Problem SolvingCustomer Service
Industry Keywords
MedicareMedicaidCommercial PayersBPOCall Center
About the role
Key responsibilities & impact- Track and manage accounts receivable, ensuring aging amounts remain within targeted levels
- Regularly check submitted claims to ensure timely processing and payment
- Resubmit claims for appeal as necessary and resolve issues delaying payment
- Prepare and send patient statements accurately and timely
- Conduct patient collection phone calls and negotiate payment arrangements
- Respond to patient and payer email and phone inquiries
- Accept and accurately process phone payments from patients
- Monitor denial trends and provide timely, accurate resolutions
- Handle complex denials and appeals
- Use collection strategies to optimize reimbursement on delinquent accounts
- Follow team and client procedures, policies, and methodologies
- Perform other related duties as assigned
Requirements
What you’ll need- Must have at least 1 year of experience in a BPO or Call Center environment
- Experience with phone collections, particularly on US accounts, is desirable but not required
- Previous experience in Medical Billing or Medical Collections is a plus but not mandatory
- Knowledge of the US healthcare system, including Medicare, Medicaid, commercial payers, and contracted networks, is highly beneficial
- Must possess excellent verbal and written English communication skills
- Open to consultancy contract minimum of 6 months
- Able to work from home with reliable internet and a backup connection
Benefits
Comp & perks- Work from home / fully remote work
- Company computer provided
- Reliable internet and backup connection supported as a work-from-home requirement