Medical Collections Consultant

Vector Outsourcing Solutions Philippines

. Track and manage accounts receivable, ensuring aging amounts remain within targeted levels.

Posted 10/25/2026contractRemote • PhilippinesJunior💰 ₱35,000 - ₱40,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing accounts receivable and patient collections, with a strong understanding of the US healthcare system and effective communication skills. Proficient in handling denials and appeals while ensuring timely processing and payment.

Highest-signal resume keywords

Accounts Receivable ManagementMedical BillingPatient CollectionsUS Healthcare System KnowledgeVerbal And Written Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ProcessingPayment NegotiationDenial ManagementCollection StrategiesRecord-Keeping

Soft Skills

Problem-SolvingCustomer Service

Industry Keywords

BPOCall CenterMedicareMedicaidCommercial Payers

About the role

Key responsibilities & impact

Track and manage accounts receivable, ensuring aging amounts remain within targeted levels.
Regularly check the status of submitted claims to ensure timely processing and payment.
Resubmit claims for appeal as necessary, working to resolve issues that may delay payment.
Prepare and send patient statements in a timely and accurate manner.
Conduct patient collection phone calls, address outstanding balances, and negotiate payment arrangements.
Respond to patient and payer email and phone inquiries regarding their accounts.
Accept phone payments from patients, ensuring accurate processing and record-keeping.
Monitor denial trends and provide timely and accurate resolutions.
Handle complex denials and appeals.
Utilize collection strategies to achieve optimum reimbursement on delinquent accounts.
Follow team and/or client procedures, policies, and methodologies.
Perform other related duties as necessary or assigned.

Requirements

What you’ll need

Must have at least 1 year of experience in a BPO or Call Center environment.
Experience with phone collections, particularly on US accounts, is desirable but not required.
Previous experience in Medical Billing or Medical Collections is a plus but not mandatory.
Knowledge of the US healthcare system, including Medicare, Medicaid, commercial payers, and contracted networks, is highly beneficial.
Must possess excellent verbal and written English communication skills.
Open to consultancy contract minimum of 6 months.
Able to work from home with reliable internet and a backup connection.

Benefits

Comp & perks

Work from home
Company computer/equipment provided
Fully remote work