Senior Digital Experience Research Analyst

Veeam Software

. Define and own the user research strategy and roadmap, scaling research frameworks, standards, and best practices across teams .

Posted 9/23/2026full-timeRemote • United StatesSenior💰 $108,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in user research strategy and methodologies, with a strong focus on data storytelling and user-centered design principles. Proficient in leveraging analytics tools to drive insights and optimize digital experiences.

Highest-signal resume keywords

User Research StrategyQualitative And Quantitative Research MethodologiesAdobe AnalyticsData StorytellingUser-Centered Design Principles

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

User TestingInterviewsSurveysCompetitive BenchmarkingA/B TestingMultivariate TestingBehavioral Data AnalysisConversion OptimizationInsight Repository DevelopmentAccessibility Standards

Soft Skills

Analytical AbilityStrategic InfluenceCross-Functional Collaboration

Tools & Technologies

Adobe TargetCustomer Journey AnalyticsUserTestingMicrosoft ClarityHotjar

Industry Keywords

Digital ExperienceResearch FrameworksFriction PointsData-Driven Decision MakingFast-Paced Environment

About the role

Key responsibilities & impact

Define and own the user research strategy and roadmap, scaling research frameworks, standards, and best practices across teams
Lead qualitative and quantitative research initiatives, including user testing, interviews, surveys, competitive benchmarking, and expert reviews
Analyze behavioral data and user feedback to uncover insights, friction points, and opportunities shaping product and design decisions
Define and evolve the web measurement strategy, monitoring user behavior and performance and reporting through dashboards and executive presentations
Own the experimentation program, including A/B and multivariate testing, partnering with design, product, and development teams to improve conversion and engagement
Craft data stories pairing quantitative evidence with user voices
Build and maintain scalable research documentation and insight repositories

Requirements

What you’ll need

Four or more years of experience, or equivalent skill, in user research, digital experience, conversion optimization, or a related field
Proven experience defining and leading research strategy and programs
Strong expertise in qualitative and quantitative research methodologies
Hands-on experience with Adobe Analytics, Customer Journey Analytics, and Adobe Target for personalization and testing
Demonstrated data storytelling ability, with examples of readouts that changed a decision
Strong understanding of user-centered design principles
Familiarity with accessibility standards
Highly analytical and strategic ability to influence cross-functional teams and drive alignment across a matrixed organization
Bonus: experience with large-scale websites or digital platforms, particularly business-to-business
Bonus: experience with UserTesting, Microsoft Clarity, and Hotjar
Bonus: experience applying AI tools across the research lifecycle
Bonus: experience building a research practice or insight repository from the ground up
Bonus: comfort operating in a fast-paced, global environment with multiple competing priorities

Benefits

Comp & perks

Unlimited paid time off
12 paid holidays, including 4 global VeeaMe Days for self-care
24 paid volunteer hours annually through Veeam Cares
Paid parental leave: 8 weeks for all parents and 16 weeks for birthing parents
Medical, dental, and vision coverage starting on the first day
Mental health support, therapy sessions, and digital wellness tools via the Employee Assistance Program
401(k) retirement plan with company matching contributions
Fertility, adoption, and surrogacy support through Maven
AirVet 24/7 virtual veterinary care at no cost
Legal services, identity protection, and supplemental health insurance options
Tax-advantaged spending accounts for healthcare, dependent care, and commuting
Learning and development through LinkedIn Learning, O’Reilly, mentoring, workshops, and Global Day of Learning