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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex financial institution projects, particularly in payment processing, while effectively communicating technical requirements and facilitating client consultations. Proven ability to lead technical implementations, conduct gap analyses, and ensure timely completion of project deliverables.
Highest-signal resume keywords
Payment Processing Industry ExperienceTechnical LeadershipClient ConsultationGap AnalysisProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payment Card ProductsSystem Setup RequirementsTechnical SupportTesting and ValidationChange Control Processes
Soft Skills
CommunicationRelationship BuildingProblem SolvingIssue Resolution
Certifications & Qualifications
Associates DegreeBachelor’s Degree Preferred
Industry Keywords
Financial Institution ProjectsDebit and Credit ProjectsOperational ImplementationConsulting and GuidanceThird-Party Vendor Communication
About the role
Key responsibilities & impact- Support successful implementation of complex financial institution debit and/or credit projects and initiatives.
- Participate in client consultation on business and technical requirements.
- Assume technical leadership for assigned implementations and coordinate all phases of operational implementation of technical deliverables.
- Meet with clients to discuss specifications and work with clients and vendors to determine project options.
- Facilitate meetings with key client personnel.
- Complete gap analyses to define system setup requirements.
- Provide consulting and guidance on approaches to meet business requirements.
- Communicate between client and vendor technical groups and data-map technical files between systems.
- Execute project plans with client staff and vendors, ensuring technical tasks are completed accurately and on time.
- Identify and report outstanding issues and assist with issue resolution.
- Communicate technical implementation requirements with third-party vendors and internal project support teams.
- Validate system parameters, conduct testing, and modify program parameters when necessary.
- Provide technical support during design, development, and implementation phases.
- Provide extended-hour post-implementation and after-hours on-call support as needed.
- Follow change control and change management processes.
- Build working relationships with clients, internal business partners, and project team members.
- Identify process improvements and complete department project tasks.
- Provide occasional on-site support as needed.
Requirements
What you’ll need- Associates degree in related field and/or equivalent combination experience and education is required.
- Bachelor’s degree preferred.
- Three (3) years of related experience in the payment processing industry required.
- Thorough understanding of payment card products, support services and processes required.
- Current contractor resource in the same or equivalent position performing all job requirements with Velera may qualify.
- This role is currently not eligible for sponsorship.
Benefits
Comp & perks- Competitive wages
- Medical with telemedicine
- Dental and Vision
- Basic and Optional Life Insurance
- Paid Time Off (PTO)
- Maternity, Parental, Family Care
- Community Volunteer Time Off
- 12 Paid Holidays
- Company Paid Disability Insurance
- 401k (with employer match)
- Health Savings Accounts (HSA) with company provided contributions
- Flexible Spending Accounts (FSA)
- Supplemental Insurance
- Mental Health and Well-being: Employee Assistance Program (EAP)
- Tuition Reimbursement
- Wellness program
- Remote-first, flexible environment