Client Delivery Analyst III – Instant Credit Card Origination

Velera

. Support successful implementation of complex financial institution debit and/or credit projects through technical tasks and quality checks.

Posted 10/9/2026full-timeRemote • United StatesSeniorLead💰 $75,800 - $117,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in payment processing, project management, and client consultation, with a strong focus on technical leadership and quality assurance in project implementation. Proficient in conducting gap analyses, system validation, and providing post-implementation support.

Highest-signal resume keywords

Payment Processing Industry ExperienceClient Facing Project SupportBusiness/System AnalysisTechnical LeadershipSix Sigma Methodology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Gap AnalysisSystem ValidationData MigrationProject PlanningTechnical Support

Soft Skills

Client ConsultationCommunicationMentoringRelationship BuildingProblem Solving

Tools & Technologies

Lending Origination SystemPayment Card Products

Certifications & Qualifications

Project Management Certification

Industry Keywords

Payment Card ProductsSupport ServicesChange ControlChange ManagementProcess Improvements

About the role

Key responsibilities & impact

Support successful implementation of complex financial institution debit and/or credit projects through technical tasks and quality checks.
Lead client consultation on business and technical requirements and incorporate requirements into project plans.
Assume technical leadership for assigned projects and coordinate all phases of operational implementation.
Meet with clients to discuss specifications and determine project options with clients and vendors.
Complete gap analyses to define system setup requirements.
Provide consulting and guidance on approaches to meet business requirements.
Communicate between client and vendor technical groups and data-map technical files between systems.
Execute project plans with client staff and vendors, ensuring technical tasks are completed accurately and on time.
Identify and report outstanding issues and assist with resolution.
Ensure implementation quality and communicate technical requirements to vendors and internal project support teams.
Validate system parameters, conduct testing, and modify program parameters when necessary.
Provide technical support during design, development, and implementation.
Provide post-implementation and after-hours on-call support, including occasional on-site support.
Follow change control and change management processes.
Develop relationships with clients and internal business partners and project team members.
Identify process improvements.
Train and mentor less-tenured Analysts.
Assist in developing product/service requirement templates and procedures.
Perform tasks associated with department projects and other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree in related field and/or equivalent combination experience and education is required.
Seven (7) years of related experience in the payment processing industry required.
Thorough understanding of payment card products, support services and processes required.
Five (5) years of related experience in business or system analysis required.
Three (3) years of client facing project support experience required.
Experience completing card processing conversions requiring migration of data from one processing platform to another.
Lending Origination System experience highly preferred.
Training in Six Sigma Methodology and project management certification preferred.
This role is currently not eligible for sponsorship.

Benefits

Comp & perks

Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program
Remote-first, flexible environment
Extended hour post-implementation support and occasional on-site support as needed