FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Lead the organization's Career Momentum ecosystem
- Drive development and execution of strategic workforce initiatives
- Oversee i-Grow, V-Path, career exploration, mentoring, and professional development campaigns
- Develop branded programs addressing skill gaps, cultural priorities, and leadership readiness
- Create structured development pathways aligned with operational goals and career progression
- Manage the full program lifecycle, including planning, resource allocation, and stakeholder engagement
- Ensure clarity, consistency, and timely delivery of initiatives
- Use data-driven insights to identify gaps and design targeted interventions
- Embed organizational values and communication standards into daily operations
- Implement coaching, mentoring, and skill-building programs supporting career mobility and succession planning
- Partner with operations leaders and cross-functional teams to integrate development into workflows
- Influence stakeholders through credibility and alignment with strategic priorities
- Apply Lean, Six Sigma, and other methodologies to optimize program design and scalability
- Leverage technology and analytics to enhance engagement and impact
- Report identified risks to appropriate teams or management
- Manage, monitor, and report risks within the work area, including Information Security risks
- Support exceptional service for internal and external clients and the company mission, values, and objectives
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor's degree preferred; High school diploma required
- 2+ years in program management or performance development within operations
- Proven success in implementing initiatives that deliver measurable business results
- Experience in call center or customer service environments preferred
- Knowledge of organizational development principles and adult learning methodologies
- Knowledge of cultural and behavioral change strategies
- Program measurement and evaluation techniques
- Creative program design and visual branding
- Strategic planning and project management
- Data analysis and reporting for program impact
- Excellent communication and stakeholder engagement
- Influence without authority across multiple teams and levels
- Ability to deliver high-quality programs on time and within scope
- Ability to adapt to evolving business needs and drive continuous improvement
- Ability to manage multiple priorities in a fast-paced environment
- Comfortable with virtual collaboration and remote facilitation
- Regular and reliable attendance
- Ability to occasionally lift/move up to 25 pounds
- Must perform duties within company policies, procedures, service standards, and state and federal law
- This role is currently not eligible for sponsorship
Benefits
Comp & perks- Competitive wages
- Medical with telemedicine
- Dental and Vision
- Basic and Optional Life Insurance
- Paid Time Off (PTO)
- Maternity, Parental, Family Care
- Community Volunteer Time Off
- 12 Paid Holidays
- Company Paid Disability Insurance
- 401k (with employer match)
- Health Savings Accounts (HSA) with company provided contributions
- Flexible Spending Accounts (FSA)
- Supplemental Insurance
- Mental Health and Well-being: Employee Assistance Program (EAP)
- Tuition Reimbursement
- Wellness program
- Remote-first, flexible environment
- Psychological safety, wellbeing and belonging