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Velera

Network Administrator II

Velera

. Support and maintain network infrastructure supporting products and client solutions .

Posted 10/9/2026full-timeRemote • United StatesJuniorMid-Level💰 $75,800 - $117,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in maintaining and optimizing network infrastructure, with a strong focus on security, resiliency, and compliance within a PCI environment. Proficient in incident resolution, customer service, and collaboration with cross-functional teams.

Highest-signal resume keywords
Cisco Certified Network Associate (CCNA)Cisco Routing/Switching ConfigurationIncident Resolution and TroubleshootingNetwork Infrastructure SupportSecurity Policy Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Network Infrastructure MaintenanceVulnerability RemediationCapacity PlanningOSI Model Support (Layers 1-4)SD-WAN Knowledge
Soft Skills
Customer ServiceAnalytical SkillsCollaboration
Tools & Technologies
WiresharkSolarwindsServiceNowADO
Certifications & Qualifications
Cisco Certified Network Associate (CCNA)Azure CertificationAWS Certification
Industry Keywords
PCI ComplianceNetwork MonitoringTelecom CircuitsIncident Bridge Calls

Tech Stack

Tools & technologies
AWSAzureServiceNowSwitching

About the role

Key responsibilities & impact
  • Support and maintain network infrastructure supporting products and client solutions
  • Maintain, support, and optimize network infrastructure services for resiliency, stability, security, and business requirements
  • Resolve service requests, incidents, problem tasks, and network infrastructure changes
  • Participate in network device hardware and software upgrades
  • Perform vulnerability remediation and incident/alert response
  • Conduct standardization initiatives, routine compliance tasks, capacity planning, and network monitoring enhancements
  • Monitor and support client telecom circuits
  • Work with carriers and vendors on incident resolution and optimization
  • Participate in triage and incident bridge calls
  • Participate in an on-call rotation for after-hours and weekend network support as needed
  • Provide customer service to external customers, vendors, and internal business departments
  • Provide technical consulting services to internal and external customers
  • Collaborate with Development, Product, Production Support, and Build teams

Requirements

What you’ll need
  • Bachelor’s degree preferred
  • Cisco Certified Network Associate (CCNA) certification or equivalent experience
  • Relevant industry certifications including Azure and/or AWS or equivalent experience
  • 2–5 years relevant experience in subject matter
  • Solid experience configuring and maintaining Cisco routing/switching
  • Experience supporting layers 1–4 of the OSI model highly preferred
  • Support and management of security policies within a PCI compliant environment
  • Troubleshooting and analytical skills for incident resolution and root cause determination
  • SD-WAN knowledge would be a plus
  • Knowledge of Wireshark, Solarwinds, ServiceNow, and/or ADO helpful
  • This role is currently not eligible for sponsorship

Benefits

Comp & perks
  • Competitive wages
  • Medical with telemedicine
  • Dental and Vision
  • Basic and Optional Life Insurance
  • Paid Time Off (PTO)
  • Maternity, Parental, Family Care
  • Community Volunteer Time Off
  • 12 Paid Holidays
  • Company Paid Disability Insurance
  • 401k (with employer match)
  • Health Savings Accounts (HSA) with company provided contributions
  • Flexible Spending Accounts (FSA)
  • Supplemental Insurance
  • Mental Health and Well-being: Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Wellness program
  • Remote-first, flexible environment
  • 4x10 shift schedule (Monday–Thursday)
  • Employee assistance and wellbeing support