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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational and technical risk assessments, utilizing advanced analytics and machine learning to develop effective fraud strategies. Proficient in managing fraud detection systems and collaborating with cross-functional teams to optimize risk mitigation and enhance customer experience.
Highest-signal resume keywords
Fraud Detection StrategiesRisk AnalyticsSQL ProficiencyFraud Orchestration ToolsAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk AssessmentFraud MitigationData AnalysisMachine Learning ModelsQuantitative MethodsFraud ModelingRules TuningData Hygiene TechniquesRoot-Cause AnalysisBusiness Intelligence Reporting
Soft Skills
Strong Communication SkillsClient AdvocacyCollaborationProblem-SolvingProject Management
Tools & Technologies
Fraud Detection Work CenterFDR SystemDefenseEdgeFalconAdvance DefenseFraud Navigator
Industry Keywords
Financial ServicesPayments ProcessingFraud MetricsFalse Positive TradeoffsCustomer Experience
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Provide operational and technical risk assessments using fraud mitigation tools, quantitative methods, and AI technology
- Develop and implement fraud strategies using transaction data, machine learning models, and advanced analytics tools
- Manage and optimize fraud strategies while evaluating risk and customer-experience trade-offs
- Coordinate Risk Analytics team tasks, projects, turnaround times, SLAs, and output quality
- Resolve complex service issues and respond to escalation calls
- Monitor client fraud trends and recommend internal procedure changes
- Act as a subject matter expert during fraud incidents, investigations, and client presentations
- Apply advanced analytical techniques to medium- and large-scale business problems
- Maintain relationships with internal stakeholders and external vendors
- Create and deliver BI reporting for senior leadership, boards, and examiners
- Support designated clients through calls and emails to ensure effective fraud mitigation
- Collaborate with cross-functional teams on business objectives and solution strategies
- Prepare recommendations and visualization-based communication materials for peer review and management
- Supervise workflow and ensure time-sensitive functions meet department standards
- Advise internal contacts on sensitive issues, client procedures, and product developments
- Manage process documentation and communications
- Identify relevant data sources, perform testing and exploratory data analysis, and apply data hygiene techniques
- Write rules, build custom client solutions, and monitor fraud for client groups
- Identify fraud-related risk exposure and determine mitigation measures
- Monitor and analyze portfolio performance at granular segment level
- Identify trends, perform root-cause analysis, and develop data-driven fraud defenses
- Serve as client advocate for fraud and risk items and special projects
- Report identified risks and manage, monitor, and report risks within the work area
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree in Business, Statistics, Mathematics, Computer Science, Engineering or Economics or related field or combination of education and experience required
- Seven (7) years within the financial service industry required
- Seven (7) years professional experience in risk analytics, mitigating risk and/or fraud services required
- Payments processing system knowledge preferred
- Experience with Fraud Detection Work Center and/or FDR system required
- Strong analytical and problem-solving skills
- Deep experience working with fraud detection strategies, rules tuning, and fraud modeling
- Strong proficiency with SQL
- Ability to analyze large, complex datasets and derive actionable insights
- Experience with fraud orchestration and decisioning tools (e.g., DefenseEdge, Falcon, Advance Defense, Fraud Navigator) preferred
- Strong understanding of fraud metrics, forecasting methods, and false positive/true fraud tradeoffs
- Strong communication skills and ability to communicate technical subject matter clearly and succinctly
- Project management experience preferred
- Regular and reliable attendance required
- Some on-call work required
- Availability during early/late hours and weekends may be required
- This role is currently not eligible for sponsorship
Benefits
Comp & perks- Competitive wages
- Medical with telemedicine
- Dental and Vision
- Basic and Optional Life Insurance
- Paid Time Off (PTO)
- Maternity, Parental, Family Care
- Community Volunteer Time Off
- 12 Paid Holidays
- Company Paid Disability Insurance
- 401k (with employer match)
- Health Savings Accounts (HSA) with company provided contributions
- Flexible Spending Accounts (FSA)
- Supplemental Insurance
- Mental Health and Well-being: Employee Assistance Program (EAP)
- Tuition Reimbursement
- Wellness program
- Remote-first, flexible environment
- Psychological safety, wellbeing and belonging