Systems Analyst I

Velera

. Assess existing IT solutions and analyze their functionality, efficiency, and productivity.

Posted 10/6/2026full-timeRemote • United StatesJunior💰 $54,000 - $83,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in assessing IT solutions, developing technical solutions, and providing user support in a financial services environment. Proficient in creating system documentation and establishing service level agreements while ensuring compliance with regulatory standards.

Highest-signal resume keywords

Bachelor’s Degree In Computer ScienceTechnical Support ExperienceSQL Query ProficiencyFinancial Services ExperienceRegulatory Compliance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT Solution AssessmentTechnical Solution DevelopmentSystem Documentation CreationSLA EstablishmentUser SupportProblem-SolvingProcedure DevelopmentReporting Tool DevelopmentTraining FacilitationData Integration

Soft Skills

CollaborationCommunicationConflict RecognitionEnd-User SupportSelf-Sufficiency Promotion

Industry Keywords

Financial ServicesRegulatory StandardsPrivacy LawsSecurity RegulationsService Level Agreements

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Assess existing IT solutions and analyze their functionality, efficiency, and productivity.
Help design, develop, and implement new technical solutions.
Partner with teams across the Enterprise to ensure IT services are provided as agreed between service providers and customers.
Handle technical support tickets and help users solve problems and identify solutions.
Create and maintain system documentation.
Pursue development opportunities and demonstrate expected progress on a learning plan.
Create an environment that promotes end-user self-sufficiency.
Recognize probable conflicts and integrate diverse data elements and sources.
Produce innovative solutions for complex problems.
Perform other duties as assigned.

Requirements

What you’ll need

Bachelor’s Degree in Computer Science, Computer Engineering and Information Management or equivalent combination of education and experience required.
1-3 years of experience supporting users through technical support of applications, developing procedures and reporting tools, facilitating and coordinating training and other technical support.
Three (3) years of experience in financial services strongly preferred.
Experience establishing SLAs and availability goals to meet business requirements and budget constraints preferred.
Ability to read SQL queries is very helpful.
Experience working with regulatory, privacy, security, and associated laws, rules, and regulations, including all applicable standards preferred.
This role is currently not eligible for sponsorship.

Benefits

Comp & perks

Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program
Remote-first, flexible environment