Senior Systems Engineer

Velocity, A Managed Solutions Company

. Own the administration, configuration, and ongoing optimization of Velocity Managed IT platforms, including RMM, PSA, backup, endpoint protection, documentation, and security tooling .

Posted 11/9/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and optimizing IT platforms, including PowerShell scripting, API integrations, and Microsoft 365 and Azure administration. Capable of driving operational efficiency through automation, documentation, and vendor management while ensuring compliance and security standards are met.

Highest-signal resume keywords

PowerShell ScriptingAPI IntegrationsMicrosoft 365 AdministrationAzure AdministrationManaged Backup Solutions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Automation DevelopmentPlatform IntegrationEndpoint Protection SolutionsSecurity ToolingDisaster Recovery PlatformsTechnical DocumentationAnalytical SkillsProblem-Solving SkillsOperational EfficiencyCompliance Standards

Soft Skills

Strong Communication SkillsHighly OrganizedSelf-DirectedProactive Mindset

Tools & Technologies

Velocity Managed IT PlatformsRMMPSADocumentation ToolsSecurity Tooling

Industry Keywords

Managed ServicesMSPEnterprise ITPlatform Health MonitoringVendor Management

Tech Stack

Tools & technologies

AzureCloud

About the role

Key responsibilities & impact

Own the administration, configuration, and ongoing optimization of Velocity Managed IT platforms, including RMM, PSA, backup, endpoint protection, documentation, and security tooling
Serve as a senior technical escalation point for complex, high-impact, or unresolved technical issues and drive them to resolution
Design, build, and maintain platform integrations to reduce manual effort, improve data accuracy, and enable seamless cross-team workflows
Develop and maintain automation scripts and workflows to improve operational efficiency and service delivery consistency
Evaluate platform performance, utilization, and capability gaps and recommend tooling improvements, replacements, or additions to leadership
Serve as the internal subject matter expert for managed platforms, providing guidance, training, and documentation
Manage vendor relationships, including renewals, escalations, feature requests, and roadmap alignment
Maintain documentation for platform configurations, integrations, automation workflows, and administrative procedures
Enforce platform security, access control, and compliance standards
Partner with the Managed IT Service Desk, NOC, and leadership to translate operational needs into platform improvements and automation opportunities
Support onboarding of new platforms and deprecation of legacy tools with minimal service disruption
Monitor platform health, uptime, and performance and proactively resolve issues
Velocity provides customized voice and data network solutions and support services for multi-location enterprises

Requirements

What you’ll need

Bachelor's degree in technology, business, or a related field preferred, or a minimum of five (5) years of experience in a technical role within a managed services, MSP, or enterprise IT environment
Strong proficiency in PowerShell scripting and automation development for systems management, workflow automation, and platform integration
Experience with API integrations and familiarity with REST API concepts for connecting and automating across platforms
Strong understanding of Microsoft 365 and Azure administration, including tenant management, licensing, and cloud platform configuration
Experience with managed backup and disaster recovery platforms, endpoint protection solutions, and security tooling
Strong analytical and problem-solving skills with the ability to evaluate complex platform ecosystems and identify optimization opportunities
Excellent documentation skills with a disciplined approach to maintaining accurate, up-to-date technical reference materials
Strong communication skills with the ability to translate complex platform capabilities into practical guidance for technical and non-technical stakeholders
Highly organized, self-directed, and able to manage multiple platform initiatives simultaneously without sacrificing quality or detail
Proactive mindset with a genuine passion for automation, tooling efficiency, and building systems that scale
Candidates must be legally authorized to work in the United States without current or future employer sponsorship
Velocity does not sponsor employment-based visas or provide sponsorship for this position

Benefits

Comp & perks

Medical, Dental, Vision
PTO & Paid Holidays
Paid Parental Leave
Paid Sick Time
401K – with Employer Match
Company provided Life Insurance, Short/Long-Term Disability
Supplemental Benefits Available
Collaborative work environment
Equal opportunities to thrive